Despite being a leader in AI development, the US has significant negative public sentiment. This skepticism contrasts with more positive views in China and Europe and could hinder AI adoption, funding, and favorable regulation, creating a unique challenge for the industry's leaders.
While U.S. advocates for AI cooperation with China often feel they are in a marginalized minority fighting a hawkish narrative, their counterparts in China feel their position is mainstream. Chinese academia, industry, and think tanks broadly view international governance collaboration as a priority, not just an acceptable option.
The AI industry is failing at public perception because it lacks a figure like Steve Jobs who can communicate an earnest, optimistic vision. Current leaders often provoke negative reactions, leaving a narrative void filled with fear about job loss and misuse, rather than excitement about AI's potential to empower humanity.
Unlike previous technologies like the internet or smartphones, which enjoyed years of positive perception before scrutiny, the AI industry immediately faced a PR crisis of its own making. Leaders' early and persistent "AI will kill everyone" narratives, often to attract capital, have framed the public conversation around fear from day one.
There's an 'eye-watering' gap between how AI experts and the public view AI's benefits. For example, 74% of experts believe AI will boost productivity, compared to only 17% of the public. This massive divergence in perception highlights a major communication and trust challenge for the industry.
AI is experiencing a political backlash from day one, unlike social media's long "honeymoon" period. This is largely self-inflicted, as industry leaders like Sam Altman have used apocalyptic, "it might kill everyone" rhetoric as a marketing tool, creating widespread fear before the benefits are fully realized.
AI leaders' messaging about world-ending risks, while effective for fundraising, creates public fear. To gain mainstream acceptance, the industry needs a Steve Jobs-like figure to shift the narrative from AI as an autonomous, job-killing force to AI as a tool that empowers human potential.
Unlike the early internet era led by new faces, the AI revolution is being pushed by the same leaders who oversaw social media's societal failures. This history of broken promises and eroded trust means the public is inherently skeptical of their new, grand claims about AI.
Public backlash against AI isn't a "horseshoe" phenomenon of political extremes. It's a broad consensus spanning from progressives like Ryan Grimm to establishment conservatives like Tim Miller, indicating a deep, mainstream concern about the technology's direction and lack of democratic control.
Unlike other tech rollouts, the AI industry's public narrative has been dominated by vague warnings of disruption rather than clear, tangible benefits for the average person. This communication failure is a key driver of widespread anxiety and opposition.
While the US focuses on creating the most advanced AI models, China's real strength may be its proven ability to orchestrate society-wide technology adoption. Deep integration and widespread public enthusiasm for AI could ultimately provide a more durable competitive advantage.