Average salespeople hoard every lead out of scarcity. Top performers, operating with an abundance mindset, willingly give away prospects that don't fit their Ideal Customer Profile (ICP). They understand that time spent on a poor fit is time stolen from a better one.

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Contrary to the 'always be closing' mindset, the goal of early-stage qualification should be disqualification. Advancing deals based on mere 'interest' rather than true 'intent' leads to bloated pipelines and low win rates. Getting to 'no' quickly is more efficient than chasing unqualified leads.

An Ideal Client Profile (ICP) is insufficient. Adopt a Perfectly Profitable Prospect Profile (P3P) to filter for alignment on core values, culture (e.g., agile vs. structured), and delivery fit (are they ready for your solution?). This proactively avoids friction and ensures engagement with high-value, low-headache clients.

Company-level Ideal Customer Profiles (ICPs) are standard, but top reps should define their own personal ICP. This helps them filter prospects and avoid closing deals that, despite high commissions, will inevitably lead to churn, support issues, and reputational damage down the line.

Average reps hoard deals to make their pipeline look full, creating a clogged 'sewer pipe'. Top performers are ruthless about removing deals that aren't progressing. They prioritize velocity and treat their pipeline as a 'water tap' where every opportunity must be flowing through.

Many salespeople fill pipelines with leads showing mere interest. Elite performers differentiate this from true buyer intent—the willingness to buy now. They actively disqualify prospects who lack intent, allowing them to focus on fewer, more qualified opportunities and avoid wasting time on conversations that won't convert.

Ditch the aspirational "Ideal Client Profile," which represents a rare, perfect-world scenario. Instead, build a "Target Client Profile" that defines which customers will perceive the most meaningful value from your offering. This provides a realistic, operational benchmark for qualifying leads.

Time is a finite resource in sales. Every minute spent on a prospect outside your ideal customer profile (ICP) is a minute you cannot spend on a more qualified lead. This reframes prospecting as a strategic allocation of your most valuable asset: time.

Instead of forcing a sale, elite salespeople act as advisors by proactively telling smaller companies when a solution is a poor financial fit. This builds long-term trust and prevents you from becoming the highest, most scrutinized line item on their P&L.

The future of sales requires more authentic, time-intensive conversations to build the trust needed to win. This means salespeople must focus on a smaller number of high-propensity prospects, leading to a thinner but more valuable pipeline. The emphasis shifts from the volume of leads to the quality and depth of engagement.

Average reps find security in a pipeline packed with low-quality leads (a "sewer pipe"). Top performers prioritize quality over quantity, resulting in a leaner but more potent pipeline (a "water tap"). They are comfortable with fewer opportunities because they know what's in there is highly qualified and likely to close.

Top Performers Give Away Non-ICP Leads, Operating from an Abundance Mindset | RiffOn