Schools ban AI like ChatGPT fearing it's a tool for cheating, but this is profoundly shortsighted. The quality of an AI's output is entirely dependent on the critical thinking behind the user's input. This makes AI the first truly scalable tool for teaching children how to think critically, a skill far more valuable than memorization.

During a major crisis, a leader cannot rely on team consensus because everyone is still aligned with the old, now-invalid strategy. The CEO must dictate the new direction and be willing to be inconsistent to reset the organization quickly.

In variations of Stanley Milgram's obedience experiments, the presence of nonconformists, or "principled deviants," dramatically reduced the group's willingness to inflict harm. These outsiders model ethical behavior, reining in the cruelty of others and guiding the group toward a better moral outcome.

Former CIA officers advise teaching kids the "Get Off the X" concept, where 'X' is any dangerous situation. Crucially, children should visualize and mentally prepare their reactions beforehand. This pre-planning helps override the common and dangerous tendency for people to freeze in chaotic, high-stress emergencies.

Distinguish between everyday impulses (often unreliable) and true intuition, which becomes a powerful survival guide during genuine crises. Our hardwired survival mechanisms provide clarity when stakes are highest, a state difficult to replicate in non-crisis situations.

After nearly crashing his plane by abandoning his flight plan on a whim, Jim Clayton learned a critical lesson: in high-stress situations, your senses can be wrong. He applied this to business, relying on data and strategic plans over impulsive emotional reactions during predicaments.

To combat misinformation, present learners with two plausible-sounding pieces of information—one true, one false—and ask them to determine which is real. This method powerfully demonstrates their own fallibility and forces them to learn the cues that differentiate truth from fiction.

Beyond 'fight or flight,' Mercy Corps' CEO identifies a third, more dangerous crisis response: 'freeze.' She argues that holding still or failing to adapt guarantees a slow demise. For leaders facing existential threats, radical rethinking is the only viable path forward, even when the future is uncertain.

Employees are often either "inner-directed" (naturally ask why) or "outer-directed" (seek to please). Leaders can develop outer-directed staff by creating an environment where asking questions and showing one's thinking is explicitly rewarded over simply following orders, thereby overcoming their conditioned fear of making mistakes.