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Forcing PMMs into a 'full-stack' generalist role where they cover everything from data analysis to sales storytelling leads to failure. Specializing roles based on individual strengths and passions creates a more effective and happier team.
As AI automates generalist PM tasks like documentation and context sharing, the role is evolving. The new path to value is specialization. PMs should identify their passion—be it data, design, or prototyping—and master the corresponding AI tools to develop deep, defensible expertise.
Product marketing leaders must adapt their approach to the specific needs of the company, team, and GTM motion, rather than forcing a textbook definition of the role. Success requires flexibility and situational analysis.
Creating roles like "AI PM" or "database PM" is what author Marty Kagan calls "product theater." It gives the appearance of specialization but often creates artificial silos, fragments the product organization, and hinders holistic product thinking. Real competency comes from skills, not labels.
Product managers don't code, design, or conduct research. Their unique value is providing clarity through strategy, requirements, or a North Star vision. This clarity empowers the entire team to execute their specialized roles effectively and succeed.
In a hybrid model, one PMM group should serve the data-driven needs of PLG (activation, experimentation), while another serves the sales-enablement needs of the enterprise motion (collateral, training). This structure prevents individual PMMs from being spread too thin.
A common scaling mistake is continuing to hire for broad, 'multi-hyphen' roles (e.g., 'sales and retail manager'). As the business grows, these generalist positions dilute focus. Instead, create tighter, more specialized job descriptions to bring clarity and attract hyper-focused candidates.
To ensure a good fit, ask product marketing candidates to rank core PMM tasks (research, sales enablement, positioning, etc.) by what they enjoy most. This quickly reveals if their passion aligns with the specific needs of the role, beyond just their skills.
Generalists' broad skillsets allow them to communicate effectively with sales, product, and rev-ops. This 'multi-lingual' ability is critical for gaining the buy-in necessary for complex strategies like ABM, giving them an edge over siloed specialists by getting them into more strategic conversations.
A core, often overlooked, part of a marketing leader's job is managing the team's composition like a sports GM. This involves making difficult decisions, such as letting go of a high-performing employee whose role is wrong for the company's current stage, in order to reallocate budget and headcount to functions that will drive immediate growth.
Instead of seeking a specific PM archetype (e.g., innovator, maximizer), focus on hiring individuals who bring unique perspectives, skills, or backgrounds. This approach builds a more resilient and versatile product organization, even if the new hire's style differs from the manager's.