The most valued parts of the event were not the keynotes, but breakout groups and off-site excursions like pickleball. These activities create a "third space"—separate from work and home—where attendees can form genuine human connections, which is often the ultimate, unstated goal of attending.

The conference is relocating to Anaheim, strategically leveraging its proximity to Disneyland. This encourages attendees to build deeper, personal relationships outside the formal event, effectively blending a professional conference with a leisure or 'bleisure' experience to foster community.

A formal conference ticket isn't necessary to extract significant value. The ecosystem of events, vendor lounges, and networking dinners surrounding a major conference like Dreamforce offers just as many opportunities for learning and connection as the official sessions, often in more intimate and accessible settings.

Attendees often value spontaneous conversations more than structured entertainment. To facilitate this, event planners should deliberately create an environment for connection. This means lowering music volume, adding comfortable seating, and avoiding a packed schedule, especially during welcome parties.

Effective facilitation is more than just managing a meeting; it's creating "proactive, productive serendipity." By intentionally connecting the right people, making them feel welcome, and structuring the environment for psychological safety, a facilitator turns random chance into purposeful, high-value interactions.

In a world dominated by remote work, personal, in-person interactions have an outsized impact on digital reputation. The speaker treats event mingling not as a social nicety but as a core business strategy to create lasting connections that translate directly into how people perceive the brand online.

The most valuable, long-term relationships at conferences are not made during official sessions but in informal settings like dinners or excursions. Actively inviting people to these outside activities is key to building deeper connections that last for years.

The most important part of a specialized conference isn't the talks, which are typically recorded, but the 'hallway track'—the unstructured conversations with speakers and other expert attendees. Maximizing this value requires intentionality and a clear goal for engagement, as these serendipitous connections are the primary reason to attend in person.

The Social Media Marketing World conference is relocating to Anaheim in 2026, using Disneyland's proximity as a key selling point. The goal is to facilitate deeper, informal networking and relationship-building among attendees after conference hours.