To build immediate trust, Gryphon Investors kicks off portfolio company relationships with a "touchy-feely" session. Using personality assessments, the most senior Gryphon partner must share their own development plans and weaknesses, disarming the new management team and setting a tone of vulnerability and authenticity.
PE sponsors can accelerate value creation by telling new CEOs that some new executive hires are expected to fail. This pre-approval removes the CEO's fear of appearing to have failed themselves, encouraging them to make necessary talent changes faster and more decisively.
Trust isn't just an emotion; it can be built methodically. First, use repeated exposure to move from being a stranger to a known entity. Second, before making a key point, establish a baseline of shared values to create an environment of agreement.
When a venture capitalist asks a profound, introspective question (e.g., about your siblings), it might not be for evaluating you. Instead, it's a clever tactic to build rapport and make you feel understood, increasing the likelihood you'll choose them in a competitive funding round.
Studies show executives who admit to past struggles, like being rejected from multiple jobs, are trusted more by employees. This vulnerability doesn't diminish their perceived competence and can significantly increase team motivation and willingness to work for them.
The ideal founder-investor dynamic is built on a shared, unique vision—like being "in on a secret together." When an investor deeply believes in a startup's specific approach, it fosters the trust needed for radical honesty about challenges, which in turn unlocks their network and resources for help.
A founder asking an investor about their biggest blind spot during evaluation is a disarming and intelligent question. As shared by Maytha Agarwal of Defy, it forces the VC to self-audit their decision-making process in real-time, revealing their introspection and leading to a more honest, transparent conversation.
To combat the private equity industry's low success rate with CXO appointments, Speyside Equity uses a two-axis framework. It evaluates executives on their ability to achieve results (the Y-axis) and their personality and competencies to do it the 'right way' (the X-axis), effectively creating a 'no jerks' filter.
Leading a high-stakes meeting with a personal 'ignition story'—a short version of why you care—can transform the dynamic. It shifts the interaction from transactional to relational, building trust and opening the door for deeper, more productive conversations with skeptical stakeholders.
A top-performing CEO adapted the board practice of an "executive session." He periodically removes himself from his own leadership meetings and asks an HR leader to gather candid feedback on his performance. This powerfully models vulnerability and a commitment to continuous improvement for the entire organization.
To build immediate trust and demonstrate value, QED partners engage with founders by simulating a board-level conversation from the first meeting. This "pretend I'm your investor" approach showcases their expertise and builds rapport, proving their founder-friendliness rather than just promising it.