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Generative AI is non-deterministic, sacrificing precision for creativity. PMs should leverage it to overcome the "blank canvas" problem in brainstorming (e.g., creating a draft value prop canvas) but never rely on it as a definitive source of truth where accuracy is critical.

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Generative AI is a powerful tool for accelerating the production and refinement of creative work, but it cannot replace human taste or generate a truly compelling core idea. The most effective use of AI is as a partner to execute a pre-existing, human-driven concept, not as the source of the idea itself.

Generative AI is not a deterministic tool that provides a single correct answer. It's an "artistic" system that invents and generates, often "hallucinating." This requires a leadership mindset shift to treat AI as a creative partner that needs human judgment and verification, rather than an infallible computer.

A powerful workflow is to explicitly instruct your AI to act as a collaborative thinking partner—asking questions and organizing thoughts—while strictly forbidding it from creating final artifacts. This separates the crucial thinking phase from the generative phase, leading to better outcomes.

To get the best results from AI, treat it like a virtual assistant you can have a dialogue with. Instead of focusing on the perfect single prompt, provide rich context about your goals and then engage in a back-and-forth conversation. This collaborative approach yields more nuanced and useful outputs.

To avoid generic brainstorming outcomes, use AI as a filter for mediocrity. Ask a tool like ChatGPT for the top 10 ideas on a topic, and then explicitly remove those common suggestions from consideration. This forces the team to bypass the obvious and engage in more original, innovative thinking.

AI can generate hundreds of statistically novel ideas in seconds, but they lack context and feasibility. The bottleneck isn't a lack of ideas, but a lack of *good* ideas. Humans excel at filtering this volume through the lens of experience and strategic value, steering raw output toward a genuinely useful solution.

The most effective way to use AI in creative fields is not as an automaton to generate final products, but as a tireless, hyper-knowledgeable writing partner. The human provides taste and direction, guiding the AI through back-and-forth exchanges to refine ideas and overcome creative blocks.

The tendency for generative AI to "hallucinate" or invent information, typically a major flaw, is beneficial during ideation. It produces unexpected and creative concepts that human teams, constrained by their own biases and experiences, might never consider, thus expanding the solution space.

AI tools are best used as collaborators for brainstorming or refining ideas. Relying on AI for final output without a "human in the loop" results in obviously robotic content that hurts the brand. A marketer's taste and judgment remain the most critical components.

Leverage Large Language Models (LLMs) to overcome the 'blank page' problem in strategy development. Use them as a conversational partner to organize scattered thoughts, build a narrative, and refine your ideas before presenting them to stakeholders or the wider team.

Use Generative AI as a "Conversation Starter," Not a "Source of Truth" | RiffOn