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Eliminate guesswork for new hires by providing a detailed calendar outlining the ideal week of a top-performing rep. This 'Road to President’s Club' shows them precisely when to prospect, prepare, and rest, creating a clear blueprint for success.
Instead of easing new reps in, immediately immerse them in realistic role-plays with difficult objections. This builds resilience from day one and prepares them for live calls in week two, allowing them to practice in a safe space rather than on real prospects.
Go beyond ad-hoc coaching and build a scalable system. Create a dashboard for each salesperson tracking key leading indicators (e.g., pipeline generation). Reviewing this data weekly allows leaders to spot specific gaps and deliver precise, data-driven coaching across a large organization.
Instead of focusing on a large quota, leaders should reverse engineer it. Calculate the number of deals needed based on win rate and average contract value, then break that down into weekly opportunity creation goals for reps.
To maintain momentum and ensure rapid onboarding, ElevenLabs sets the expectation for new sales hires to sign their first contract—regardless of size—within their first two weeks. This forces them to learn the product quickly, get on calls immediately, and demonstrate a bias for action from day one.
Most companies have a structured process for budgets and strategy but treat talent management as an afterthought. Implement a "people calendar" that systematically addresses attracting, developing, and engaging talent with the same discipline. This ensures people, your most critical asset, are managed proactively.
For effective coaching, a manager should spend a half-day with a rep on three appointments. Afterwards, provide structured feedback: three specific wins to reinforce good behavior and three actionable opportunities for improvement. This tactical routine drives targeted and immediate skill development.
To combat early discouragement in sales, create leaderboards and rewards for leading indicators like 'most doors knocked' or 'most calls made.' You can even award a prize for the 'biggest cuss out' to gamify rejection, creating early wins and de-stressing the process.
To ensure consistent pipeline generation, structure your day with a simple color-coded system. Green hours (9 AM-12 PM) are exclusively for prospecting. Yellow hours (12-3 PM) are for customer calls. Red hours (3-6 PM) are for admin tasks, call prep, and internal meetings. This non-negotiable structure prevents prospecting from being pushed aside.
Define clear, non-negotiable success metrics for every single week of the ramp period, such as 'book one qualified opportunity' in week two. This fosters progressive discipline and allows both rep and manager to quickly identify if they are on track.
Most salespeople wait until the new year to plan their first quarter. In contrast, elite performers use November to set Q1 revenue goals, calculate the required pipeline, and map out their initial actions, ensuring they start January already in full motion.