As frontier AI models reach a plateau of perceived intelligence, the key differentiator is shifting to user experience. Low-latency, reliable performance is becoming more critical than marginal gains on benchmarks, making speed the next major competitive vector for AI products like ChatGPT.

Progress in complex, long-running agentic tasks is better measured by tokens consumed rather than raw time. Improving token efficiency, as seen from GPT-5 to 5.1, directly enables more tool calls and actions within a feasible operational budget, unlocking greater capabilities.

Tasklet's CEO reports that when AI agents fail at using a computer GUI, it's rarely due to a lack of intelligence. The real bottlenecks are the high cost and slow speed of the screenshot-and-reason process, which causes agents to hit usage or budget limits before completing complex tasks.

Classifying a model as "reasoning" based on a chain-of-thought step is no longer useful. With massive differences in token efficiency, a so-called "reasoning" model can be faster and cheaper than a "non-reasoning" one for a given task. The focus is shifting to a continuous spectrum of capability versus overall cost.

A paradox exists where the cost for a fixed level of AI capability (e.g., GPT-4 level) has dropped 100-1000x. However, overall enterprise spend is increasing because applications now use frontier models with massive contexts and multi-step agentic workflows, creating huge multipliers on token usage that drive up total costs.

The binary distinction between "reasoning" and "non-reasoning" models is becoming obsolete. The more critical metric is now "token efficiency"—a model's ability to use more tokens only when a task's difficulty requires it. This dynamic token usage is a key differentiator for cost and performance.

While the cost to achieve a fixed capability level (e.g., GPT-4 at launch) has dropped over 100x, overall enterprise spending is increasing. This paradox is explained by powerful multipliers: demand for frontier models, longer reasoning chains, and multi-step agentic workflows that consume exponentially more tokens.

In complex, multi-step tasks, overall cost is determined by tokens per turn and the total number of turns. A more intelligent, expensive model can be cheaper overall if it solves a problem in two turns, while a cheaper model might take ten turns, accumulating higher total costs. Future benchmarks must measure this turn efficiency.

While the cost for GPT-4 level intelligence has dropped over 100x, total enterprise AI spend is rising. This is driven by multipliers: using larger frontier models for harder tasks, reasoning-heavy workflows that consume more tokens, and complex, multi-turn agentic systems.