Your audience will not resent you for making money. They will, however, turn on you for 'selling out,' which is a subtle but critical distinction. Selling out occurs when monetization compromises the core value or authenticity that attracted the audience in the first place.

Managing a team of young, potentially 'flaky' creators is a major operational challenge. The solution is to identify your best creator and pay them extra to manage the rest of the team. This ensures the manager deeply understands the content and can effectively distribute learnings from outlier videos to the group.

Contrary to curated online images, the work of a content creator is often difficult and solitary. Success requires constant, nimble adaptation to changing platform algorithms and audience preferences, making the algorithm an unpredictable and unforgiving manager.

Brands mistakenly buy single posts from influencers, which yields poor results. The effective approach is to form long-term, integrated partnerships with creators who have built a network (events, newsletters, social), treating it as a strategic investment rather than a one-time transaction.

The creator economy's foundation is unstable because platforms don't pay sustainable wages, forcing creators into brand-deal dependency. This system is vulnerable to advertisers adopting stricter metrics and the rise of cheap AI content, which will squeeze creator earnings and threaten the viability of the creator "middle class."

Former BBC CEO Deborah Turness warns that large media brands must learn from the creator economy. She urges them to stop "managing" the news and instead empower talent to build authentic, direct relationships with audiences, mirroring platforms like Substack and YouTube.

Brands struggling with the bandwidth to manage creators should shift their mindset. Viewing creators as human partners, rather than fungible "media units" or "affiliate links," is crucial. This requires both technology that empowers them and dedicated support to build authentic relationships.

The future of the creator economy favors deep trust over broad reach. As institutional trust fails, audiences will gravitate towards creators who are authentic leaders in a specific vertical. Success will be measured by community loyalty ('true believers'), not just follower count.

Digitas CEO Amy Lanzi avoids the term "influencer" because it implies a transactional ad buy that audiences reject. Instead, she advocates treating "creators" as a "brand's best friend." They should be integrated into the marketing org to co-create authentically and use their community to feed the product development pipeline.