Managing a team of young, potentially 'flaky' creators is a major operational challenge. The solution is to identify your best creator and pay them extra to manage the rest of the team. This ensures the manager deeply understands the content and can effectively distribute learnings from outlier videos to the group.
Companies mistakenly bundle management with authority, forcing top performers onto a management track to gain influence. Separate them. Define management's role as coordination and context-sharing, allowing senior individual contributors to drive decisions without managing people.
Promoting top individual contributors into management often backfires. Their competitive nature, which drove individual success, makes it hard to share tips, empathize with struggling team members, or handle interpersonal issues, turning a perceived win-win into a lose-lose situation.
Leaders often feel they must have all the answers, which stifles team contribution. A better approach is to hire domain experts smarter than you, actively listen to their ideas, and empower them. This creates a culture where everyone learns and the entire company's performance rises.
Big Cabal Media intentionally cultivates on-air talent from within, identifying junior employees who resonate with the audience and investing in their growth. They find it more effective than trying to hire established creators, who often prefer to remain independent. This approach turns the media company into a talent incubator, building loyalty and brand-specific stars.
Don't just hire one creator; hire five to ten. With ten creators posting daily, you get ten 'at-bats' for a viral hit each day. When one video succeeds, that format becomes a template for the other nine creators, creating a rapid, compounding learning effect that systematically improves content performance across the board.
To scale his company Exit Five, the founder (the "Visionary") promoted his COO to CEO (the "Integrator"). This structure, from the book *Traction*, allows the creator to focus on ideas and content while the operator runs the business, manages the team, and implements processes.
Top performers' primary need is opportunities for growth, not necessarily promotion. Delegating significant responsibilities forces them to develop new skills and fosters a sense of ownership, which is more valuable than simply clearing your own plate.