To stand out from infinite content, communications must be attached to a human figure, delivered with absolute conviction, and framed within a larger narrative arc. These elements appeal to human psychology, giving audiences a character to root for and a story to follow, which generic content cannot replicate.
Related Insights
Powerful stories bypass logic to connect on an emotional level. The goal is to make the audience feel a sense of shared experience, or "me too." According to guest Alexandra Galvitz, this deepens relatability, which is the foundation of trust and connection.
As AI automates content creation, the ultimate differentiator becomes authentic human connection. This means prioritizing "reading the room," sharing personal stories, and even being inefficient to foster genuine relationships. While AI optimizes for output, marketers who optimize for humanity will build more resilient brands.
Trust is now built through credible personalities, not just branded content. Channels like podcasts and newsletters succeed because they are personality-driven. HubSpot's CEO advises businesses to identify and empower internal figures with high authority to represent the brand.
As AI generates endless look-alike content, a brand's ability to create genuine, human-to-human connection is a unique and defensible advantage. This 'vibe' cannot be automated or easily replicated, making it a crucial competitive differentiator in a crowded market.
Most communicators mistakenly focus on the medium (podcasts, TV, blogs). The most leveraged approach is to first craft an irresistible hook and a compelling story. True distribution power is achieved when an idea becomes so interesting that people cannot help but share it themselves.
As AI-generated content creates a sea of sameness, audiences will seek what machines cannot replicate: genuine emotion and deep, personal narrative. This will drive a creator-led shift toward more meaningful, long-form content that offers a real human connection.
As AI floods the internet with generic content, consumers are growing skeptical of corporate voices. This is accelerating a shift in trust from faceless brands to authentic individuals and creators. B2B marketing must adapt by building strategies around these human-led channels, which now often outperform traditional brand-led marketing.
Mentalist Oz Perlman landed more airtime on CNBC than any CEO by tailoring his performance to the network's world: stocks, bonds, and markets. By making his craft relevant to their audience's interests, he became indispensable. To capture attention, obsessively focus on the other person's context and needs.
As audiences push back against AI-generated and overly polished stock imagery, featuring real people in authentic situations will be critical for engagement. Showcasing your team, customers, or volunteers in natural settings—not on a green screen—builds trust and connection, making genuine humanity the key to cutting through the noise.
AI should not be the starting point for creation, as that leads to generic, spam-like output. Instead, begin with a distinct human point of view and strategy. Then, leverage AI to scale that unique perspective, personalize it with data, and amplify its distribution.