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The org chart is a poor guide to real power. To identify true influencers, observe who sways key decisions and who others look to during disagreements. The most skilled operators then analyze who has the ear of *that* influential person in a "chain analysis."
Companies mistakenly bundle management with authority, forcing top performers onto a management track to gain influence. Separate them. Define management's role as coordination and context-sharing, allowing senior individual contributors to drive decisions without managing people.
Vendors mistakenly fixate on director-level titles, but the true influencers are often subject-matter experts in individual contributor roles. Snowflake's ABM head notes she defers to these specialists for purchasing decisions. Sales and marketing must identify and engage this hidden buying committee.
The primary barrier to AI adoption in large companies is not technological but organizational. Success depends on understanding the 'real' org chart—the informal network of influencers who control data and approve projects, which often differs from the official hierarchy.
Before pitching the C-suite, gain crucial context by speaking with influencers and champions at lower levels within the organization. This internal research provides far more relevant insight than any online search, ensuring your executive pitch is meaningful.
Instead of just asking about stakeholders, physically get your champion in front of a whiteboard (or a virtual equivalent) to draw the org chart. This visual process prompts them to reveal crucial details about influence, priorities, and political dynamics you wouldn't otherwise get.
Leadership and influence aren't tied to performance metrics or official titles. The most respected people on a team are often those who, regardless of their output, consistently work hard, hold others accountable, and embody the culture. These informal leaders are critical for a healthy locker room.
Building influence requires a strategic approach. Actively survey your professional relationships, identify where you lack connections with stakeholders, and methodically invest time in building alliances with leaders who can advocate for your ideas when you're not in the room.
Executives often provide direction through subtle hints or "I wonder if…" statements, not just direct commands. Most people ignore these "breadcrumbs of opinions." The most effective influencers take the bait, quickly following up on these threads to show they're engaged, proactive, and listening carefully.
To find the true influencer, ask how a low-level problem affects high-level business goals (e.g., company growth). The person who can connect these dots, regardless of their title, holds the real power in the decision-making process. They are the one paid to connect daily actions to strategic objectives.
Career success depends not just on what you do, but how you do it within the company’s power structure. Understanding how decisions are made and who holds influence is a critical skill for survival and advancement, not a dirty game to be ignored.