Designers once felt like imposters, but the profession grew rapidly, championed by figures like Steve Jobs. Now, design has a "seat at the table" and is recognized as a critical differentiator and a core business process for problem-solving, not just aesthetics.
Designers often focus on selling their craft to design managers, but the final hiring decision frequently lies with product leaders. To succeed, designers must frame their value as a business investment, emphasizing the ROI and metric impact that resonates with the ultimate approver.
As AI makes software creation faster and cheaper, the market will flood with products. In this environment of abundance, a strong brand, point of view, taste, and high-quality design become the most critical factors for a product to stand out and win customers.
True design isn't about aesthetics; it is the fundamental soul of a creation, revealed by how it works. It requires distilling a product or company to its simplest form through profound understanding. As AI automates coding, this ability to design systems becomes a critical skill for everyone, not just designers.
AI and cataloging tools have compressed the competitive research phase from days to minutes. This frees designers from tactical UI comparison and empowers them to focus on higher-level strategic work: crafting product narrative and system architecture, a role previously reserved for senior leadership.
The company's design leadership is pushing back against justifying design solely through business metrics, arguing it signals a lack of confidence in craft. They foster a culture where the primary measure of success is the team's own high bar for taste, trusting this will ultimately drive long-term value.
AI tools are collapsing the traditional moats around design, engineering, and product. As PMs and engineers gain design capabilities, designers must reciprocate by learning to code and, more importantly, taking on strategic business responsibilities to maintain their value and influence.
The ultimate sign of influence isn't just being consulted by leaders, but when others champion your ideas in rooms you're not in. This demonstrates that your concepts have gained social capital and are spreading organically, becoming a key signal of your impact.
Product managers often operate like "poker players," optimizing for short-term wins. In contrast, designers tend to be "chess players," thinking holistically and several moves ahead—a trait they share with C-suite executives. This strategic alignment is a powerful, often overlooked, advantage.
The era of winning with merely functional software is over. As technology, especially AI, makes baseline functionality easier to build, the key differentiator becomes design excellence and superior craft. Mediocre, 'good enough' products will lose to those that are exceptionally well-designed.
With AI empowering anyone to be a '7/10 designer,' professionals must add value at the extremes. They should move 'down the stack' to perfect design systems that elevate everyone's baseline, and 'up the stack' to craft exceptional, rule-breaking experiences for critical user journeys that AI cannot replicate.