Many teams wrongly focus on the latest models and frameworks. True improvement comes from classic product development: talking to users, preparing better data, optimizing workflows, and writing better prompts.

People struggle with AI prompts because the model lacks background on their goals and progress. The solution is 'Context Engineering': creating an environment where the AI continuously accumulates user-specific information, materials, and intent, reducing the need for constant prompt tweaking.

Anthropic developed an AI tool that conducts automated, adaptive interviews to gather qualitative user feedback. This moves beyond analyzing chat logs to understanding user feelings and experiences, unlocking scalable, in-depth market research, customer success, and even HR applications that were previously impossible.

Instead of prompting a specialized AI tool directly, experts employ a meta-workflow. They first use a general LLM like ChatGPT or Claude to generate a detailed, context-rich 'master prompt' based on a PRD or user story, which they then paste into the specialized tool for superior results.

Expensive user research often sits unused in documents. By ingesting this static data, you can create interactive AI chatbot personas. This allows product and marketing teams to "talk to" their customers in real-time to test ad copy, features, and messaging, making research continuously actionable.

To simulate interview coaching, feed your written answers to case study questions into an LLM. Prompt it to score you on a specific rubric (structured thinking, user focus, etc.), identify exact weak phrases, explain why, and suggest a better approach for structured, actionable feedback.

A primary AI agent interacts with the customer. A secondary agent should then analyze the conversation transcripts to find patterns and uncover the true intent behind customer questions. This feedback loop provides deep insights that can be used to refine sales scripts, marketing messages, and the primary agent's programming.

The most effective way to build a powerful automation prompt is to interview a human expert, document their step-by-step process and decision criteria, and translate that knowledge directly into the AI's instructions. Don't invent; document and translate.

To avoid robotic content, use “humanization prompting.” This involves uploading transcripts of your natural speech (from interviews or voice notes) to a custom GPT’s knowledge base, training it to adopt your unique cadence, vocabulary, and style.