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When the sales team resisted selling the new "Lakehouse" product, CEO Ali Ghodsi didn't engage in endless debates. He simply made it financially lucrative by building multipliers and spiffs into the compensation plan, believing that comp is the fastest way to align sales behavior with strategy.
To solve the persistent issue of sales and marketing misalignment, structure executive compensation around shared company revenue goals. When leaders' bonuses depend on overall revenue attainment rather than departmental metrics like pipeline or MQLs, it forces genuine collaboration and a unified focus on winning.
Your compensation plan covers the final outcome (quota). To improve performance, use SPIFs and competitions to incentivize the leading indicators—the daily activities like cold calls, research, and outreach. Motivating these input activities has a direct, positive correlation with achieving the final target.
Instead of paying commissions solely on bookings, align sales incentives with long-term company health. By calculating Lifetime Value (LTV) by customer segment and paying AEs more for acquiring high-LTV accounts, you motivate them to pursue profitable, sticky customers.
Creating the "Lakehouse" category wasn't just a marketing initiative; it was an all-company obsession. CEO Ali Ghodsi made it the sole focus, judging every win or press hit as a failure if it didn't mention the term. This forced maniacal alignment across all functions.
Don't finalize a comp plan in an executive silo. Share the draft with trusted, top-performing reps and ask them to break it. They will immediately spot loopholes and unintended incentives, allowing you to create a more robust plan that drives the right behaviors from day one.
To align teams with strategy, compensate them for performing specific activities you hypothesize will lead to success (e.g., discovery calls), not just the final outcome (e.g., revenue). If the activities don't work, it's a leadership failure, not an employee one.
Sales compensation is the most powerful lever for changing a sales team's behavior quickly. More than training or directives, incentives tell reps what they are supposed to do and why, directly shaping their daily actions and strategic focus.
To steer reps toward higher-value but more difficult sales, create a significant risk-reward upside with much larger commissions. Crucially, do not disincentivize the easier, 'bread-and-butter' transactional deals that maintain consistent revenue flow, as this will demotivate the team.
When modifying a compensation plan, the primary goal should be to drive a specific behavioral change aligned with new business strategies, such as focusing on new logos or products. The plan's mechanics must be simple enough for salespeople to immediately understand which new actions are being prioritized and rewarded.
Instead of copying a standard sales comp plan, start with the CEO's top strategic priorities for the year. The core purpose of the comp plan is to translate those high-level goals into specific behaviors on the sales floor. If a strategic goal cannot be reinforced by the plan, question its design.