Atlassian's CEO argues that as AI makes software creation cheaper, the key differentiator becomes design—how a product feels and works. This is a scarce resource that is much harder to copy than features, making it the new source of competitive advantage.

Atlassian's founder suggests a model for AI's impact. In "input-constrained" fields like legal or support, AI drives efficiency on a finite set of tasks. In "creation-constrained" fields like software development, AI amplifies output on an infinite roadmap, leading to market expansion.

Countering the narrative that AI will kill software, NVIDIA CEO Jensen Huang argues agents will be tool users, not tool builders. Just as a robot would pick up a screwdriver instead of reinventing one, AI agents will leverage existing platforms. This positions AI as an accelerator for current software, not an immediate replacement.

SaaS value lies in its encoded business processes, not its underlying code. AI's primary impact will be forcing SaaS companies to adopt natural language and conversational interfaces to meet new user expectations. The backend complexity remains essential and is not the point of disruption.

AI doesn't kill all software; it bifurcates the market. Companies with strong moats like distribution, proprietary data, and enterprise lock-in will thrive by integrating AI. However, companies whose only advantage was their software code will be wiped out as AI makes the code itself a commodity. The moat is no longer the software.

According to Atlassian's CEO, companies like Microsoft and Adobe thrive for decades not by defending one moat, but by being perpetual creation engines. They must be willing to destroy old products and embrace new paradigms, making a creative culture their most important asset.

With AI commoditizing code creation, the sustainable value for software companies shifts. Customers pay for reliability, support, compliance, and security patches—the 'never ending maintenance commitment'—which becomes the key differentiator when anyone can build an initial app quickly.

Advanced AI tools have made writing software trivially easy, erasing the traditional moat of technical execution. The new differentiators for businesses are non-technical assets like brand trust, distribution networks, and community, as the software itself has become instantly replicable.

The fundamental shift from AI isn't about replacing foundational model companies like OpenAI. Instead, AI creates a new technological substrate—productized intelligence—that will engender an entirely new breed of software companies, marking the end of the traditional SaaS playbook.