When leading a function outside your expertise (e.g., a comms leader managing BDRs), success depends on hiring a great functional leader. Your role becomes asking them to explain concepts simply until you understand, trusting their expertise, and advocating for their needs, rather than trying to become the expert yourself.

A leader's value isn't being the expert in every marketing function. It's identifying a critical problem, even one they don't fully understand, and taking ownership to push it forward. This often means acting as a project manager: booking the meeting, getting the right people in the room, and driving action items.

The traditional pharma leadership model focused on minimizing risk through tight, linear control is no longer competitive. The future requires a shift to agile coordination, allowing leaders to reallocate priorities quickly in a data-driven, connected way.

The foundation of a successful biotech is scientific innovation. Business leaders who openly respect scientists as the focal point for value creation can build trusting, effective relationships that accelerate development and commercialization.

In fast-growing, chaotic companies, leaders often feel pressured to have all the answers. This is a trap. Your real job is not to know everything, but to be skilled at finding answers by bringing the right people together. Saying 'I don't know, let's figure it out' is a sign of strength, not weakness.

A common leadership trap is feeling the need to be the smartest person with all the answers. The more leveraged skill is ensuring the organization focuses on solving the right problem. As Einstein noted, defining the question correctly is the majority of the work toward the solution.

When leading functions outside your core expertise (e.g., product leading tech and data), credibility cannot come from having answers. Instead, it's built by consistently asking open-ended questions to deeply understand the team's challenges. This approach prevents solutionizing and fosters trust.

Former BetterRx CEO Ben Clark sets the expectation that his leaders should be ahead of him 90% of the time, bringing him well-formed plans to critique rather than asking for direction. This empowers domain experts to truly own their space and frees the CEO to focus on high-level strategy and support.

Resolution Therapeutics' CEO builds his team with leaders from varied backgrounds across different diseases and drug modalities. He believes this diversity creates more robust problem-solving, as challenges that are novel in one area may have been solved in another, enabling faster and more informed decisions.