The work that makes an innovation workshop successful happens before it starts. Before the session, assign a clear owner for the outputs and create a rubric for evaluating ideas. This structure ensures that promising concepts are systematically advanced for investment, rather than dying on a whiteboard photo.
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Teams often become 'intellectual piranhas' that critique every new idea to death, stifling innovation. To counter this, use the 'Yes, and...' improv technique from Stanford's Dan Klein. This forces participants to build upon ideas collaboratively rather than shutting them down, fostering a more creative environment.
Early-stage ideas are easily killed by practical objections. To prevent this, implement a rule where feedback must begin with "Yes, and...". This forces critics to be additive and constructive, building upon the initial concept rather than immediately shutting it down. It creates space for a bold idea to develop before facing harsh reality checks.
To ensure rigorous vetting of ideas, create an environment of friendly competition between teams. This structure naturally motivates each group to find flaws in the other's thinking, a process that might be socially awkward in a purely collaborative setting. The result is a more robust, error-checked outcome.
Before an innovation workshop, focus interviews on employees and customers who interact with the product daily, not just executives. Their ground-level insights are essential for defining the strategic 'white spaces' that will guide the workshop and ensure it addresses real problems.
Siphoning off cutting-edge work to a separate 'labs' group demotivates core teams and disconnects innovation from those who own the customer. Instead, foster 'innovating teams' by making innovation the responsibility of the core product teams themselves.
Ensure the person who can ultimately approve funding for new initiatives is an active participant in the workshop. Their presence builds early buy-in and momentum, preventing promising ideas from being rejected later by a decision-maker who lacks context on their origin.
To encourage participation from everyone, leaders should focus on the 'why' behind an idea (intention) and ask curious questions rather than judging the final output. This levels the playing field by rewarding effort and thoughtfulness over innate talent, making it safe for people to share imperfect ideas.
When narrowing down ideas, replace generic dot-voting with prompts tied to strategic goals. Ask participants to vote based on criteria like "potential to generate X million in revenue" or "ability to increase customer retention." This ensures the winning ideas directly address core business objectives.
To maximize contributions from introverted participants like engineers or scientists, provide a detailed pre-work packet with industry examples. This allows them to think deeply beforehand, arriving with dozens of well-formed ideas and making the session more productive from the start.
Instead of developing a strategy alone and presenting it as a finished product (the 'cave' method), foster co-creation in a disarming, collaborative environment (the 'campfire'). This makes the resulting document a mechanism for alignment, ensuring stakeholders feel ownership and are motivated to implement the plan.
