For a brand like Crocs, achieving top seller status on a trend-driven platform like TikTok is a sign of faddish popularity, which is inherently fragile. Unlike businesses with durable advantages based on physics or infrastructure (like railroads), success on TikTok signals high risk of a rapid decline once trends shift.
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When a brand name becomes a generic verb (e.g., "a Zoom meeting"), it creates immense awareness but can also trap the brand in its initial product category. This makes educating the market about a broader portfolio of offerings a significant challenge, turning the brand's greatest strength into a double-edged sword.
Brands jumping on viral memes may see a temporary spike in views, but it's a hollow victory. Consumers remember the trend itself, not the brand's participation in it. This common social media tactic fails to build brand equity or impact the bottom line.
Five years ago, success on TikTok came from quickly hopping on trends. According to Duolingo's Zaria Parvez, that strategy is now saturated. Brands that stand out today prioritize unique creative that isn't trend-dependent, as consumers have grown tired of seeing dozens of brands doing the same thing.
"Culture" is often used too broadly. Brands should focus on "Little C" culture by tapping into existing pillars like music or sports. "Big C" culture—macro societal shifts—is a rare feat achievable only by platform-level brands like TikTok.
Hershey's launch of a Dubai Chocolate product a full year after the flavor went viral on social media highlights a critical agility gap. The slow product development cycles of large corporations cannot keep pace with fast-moving digital trends, causing them to miss the peak of consumer interest and appear out of touch.
Retail buyers are actively monitoring TikTok for viral brands. Achieving virality can bypass traditional, costly slotting fees, as retailers like Target will dedicate shelf space to trending products, confident that the online buzz will drive high in-store sell-through.
The platform's user base is highly price-sensitive and deal-seeking. Products priced in the $20-$30 range perform best. Brands selling luxury goods or high-priced bundles (e.g., $70-$80) will struggle to find product-channel fit on TikTok Shop.
The value of a large, pre-existing audience is decreasing. Powerful platform algorithms are becoming so effective at identifying and distributing high-quality content that a new creator with great material can get significant reach without an established following. This levels the playing field and reduces the incumbent advantage.
The internet democratizes consumption but consolidates production, meaning everyone remembers Apple but not Samsung's founder, Usain Bolt but not the silver medalist. The gap between #1 and #2 is infinite fame versus obscurity. In content-driven markets, the only rational strategy is to aim for being "insanely great," not just "good."
Marketers chasing trends on 'cool' platforms like TikTok create an imbalance where massive, older platforms have huge audiences consuming features like Facebook Reels but few creators serving them. This supply/demand gap for attention creates a significant, underpriced marketing opportunity.
