The brand launched a technically advanced "love of sleep" spray designed to promote intimacy. When consumers weren't ready for the concept, they discontinued it. This demonstrates a willingness to innovate ahead of the curve while also having the discipline to "fail fast" and move on without fear.
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The goal of early validation is not to confirm your genius, but to risk being proven wrong before committing resources. Negative feedback is a valuable outcome that prevents building the wrong product. It often reveals that the real opportunity is "a degree to the left" of the original idea.
Instead of fearing failure, Ridge institutionalizes it by allocating a $1M annual budget specifically for testing new product expansions. This removes pressure from any single launch, encourages aggressive experimentation, and has led to eight-figure successes alongside predictable flops like watches.
PMF isn't a one-time achievement. Market shifts, like new technology or major events, can render your existing model obsolete. Successful companies must be willing to disrupt themselves and find new PMF to stay relevant.
Coterie maintains its premium brand status by systematically rejecting initiatives that don't meet an extremely high bar. If a new product isn't 'demonstratively better' or in direct service to the customer, the company kills the project, protecting its brand and focus.
The 'never give up' mantra is misleading. Successful founders readily abandon failed products and even entire startups. Their unwavering persistence is not tied to a specific idea, but to the meta-goal of finding product-market fit itself, no matter how many attempts it takes.
Coming from product, Wiz's CMO sees marketing as liberatingly low-risk. A bad product feature creates permanent technical debt and maintenance costs. In contrast, a failed marketing campaign can be stopped instantly with no lasting negative impact, which encourages creative and unconventional experiments.
Radical innovation can be riskier than incremental improvement. Founder Eric Ryan shares a failure where a 10x concentrated laundry detergent was *too* novel; consumers, trained to see value in large jugs, couldn't believe the small bottle would be effective. He has failed more by being too novel than too familiar.
Don't censor ideas early. The path to innovative marketing is generating a high volume of unconventional, even "bad," ideas. Most will fail, but the one or two that succeed can become massive multipliers for your brand, often requiring you to ask for forgiveness, not permission.
Many founders become too attached to what they've built. The ability to unemotionally kill products that aren't working—even core parts of the business—is a superpower. This prevents wasting resources and allows for the rapid pivots necessary to find true product-market fit.
To ensure continuous experimentation, Coastline's marketing head allocates a specific "failure budget" for high-risk initiatives. The philosophy is that most experiments won't work, but the few that do will generate enough value to cover all losses and open up crucial new marketing channels.
