Don't adopt a contrarian stance just for attention. A true point of view serves as a beacon for your target audience. It shows them you understand their struggles and are there to protect them, building trust and coherence across all your marketing efforts.

To avoid becoming a caricature of your most extreme views, periodically release content that is unapologetically you, even if it splits your audience. This purges "fair-weather fans" and reinforces your true identity, preventing you from being shaped by your audience's expectations.

To stand out, marketers must take a sharp point of view. Autodesk's CMO advises creating "healthy tension" by opining on topics core to the brand's credibility. This avoids "toxic tension" from speaking on irrelevant issues, which leads to damaging blowback. Without tension, there is no greatness.

Being truly authentic means you will not appeal to everyone. A strong personal brand will elicit powerful, polarized reactions. If your feedback is consistently neutral or lukewarm, you are likely not being authentic enough and are trying to appease the masses.

Receiving negative or controversial feedback on social media indicates your work is opinionated and differentiated enough to provoke a reaction. Rather than a failure, this is a sign of market impact and having a distinct point of view.

Society instinctively criticizes people who defy their established labels, like a CEO who DJs or a celebrity passionate about prison reform. True freedom requires the 'courage to be disliked'—the willingness to pursue authentic interests even if they seem inconsistent or confusing to others.

In a market saturated with "we're for everyone" messaging, brands must adopt a more exclusive and provocative stance to stand out. True brand love requires polarity; if nobody dislikes your brand, it's unlikely anyone truly loves it.

A brand that tries to please everyone is memorable to no one. To build a truly strong brand, you must be willing to be disliked by some. Intentionally defining who your customer is *not* and creating polarizing content sharpens your identity, fostering a passionate community among those who love what you stand for.

In the past, with few media channels, the goal was defensive message control. Today, with infinite platforms, the strategy is offensive. Founders should focus on being consistently interesting rather than fearing a single misstep, as they can always 'flood the zone' with new content to correct the narrative.