A funny brand can't be funny in every scenario. Liquid Death's founder emphasizes the importance of situational awareness, particularly in customer service. When a customer has a problem, the brand must be earnest and caring, reserving its irreverent humor for top-of-funnel marketing.
The first filter for fastvertising isn't creative potential, but the seriousness of the event. Brands must determine if it's appropriate to make light of a situation. Pop culture is relatively safe territory, while politics, disasters, and conflicts are high-risk zones to be avoided.
Recognizing they can't outspend Red Bull on athletes, Liquid Death's energy drink strategy is to be the "only funny energy drink brand." They leverage their core competency in comedy, an area where corporate bureaucracy makes it hard for incumbents to compete effectively.
The founder of Billy Bob's Teeth, a gag gift, reframed his product as a "permission slip for people to be silly." This strategy gives a trivial product a deeper, more compelling purpose by connecting it to a fundamental human desire. This elevates the brand and makes the product more than just a novelty item.
Mary Kay, a master of sales, discovered her personal presence at in-home facials hurt the brand. Customers thinking, "The owner is here?" made the business seem small and unprofessional. This is a crucial lesson for founders: scaling sometimes requires stepping back from customer-facing roles to protect the brand's image.
Nostalgia is a low-risk strategy for incorporating humor into a business context. Recalling outdated practices (like finding jobs in a newspaper) makes people laugh while also demonstrating historical knowledge of an industry, making the speaker seem both funny and wise.
Brands, particularly in B2B, are often too serious and miss the power of humor. Laughter releases bonding hormones like oxytocin, creating an instant connection with an audience. It's a universal language that can dissolve conflict and make a brand more human and memorable.
A successful joke's core isn't the punchline but its 'point'—the underlying message or meaning. This foundation is often a serious observation. The humor is then built by creating a premise and structure that leads the audience to this point without stating it directly.
The founder's key insight was the disparity between the fun, irreverent marketing for unhealthy products (beer, candy) and the boring marketing for healthy ones. The brand's strategy was born from applying the entertaining, humorous tactics of junk food to the healthiest category: water.
Instead of making direct, often unbelievable claims about quality or trust, use humor. The positive feeling from being amused creates a 'halo effect' that transfers to all other brand metrics. Ads are a powerful medium for demonstrating wit, which is more effective than claiming hard-to-prove attributes.
The ideal skill set for fastvertising mirrors that of a late-night comedy show's writing room. It requires a unique blend of rapid-fire creativity, cultural awareness, and disciplined judgment to generate witty responses while avoiding brand-damaging missteps.