Following devastating fires, LA city plan checkers continued working from home instead of being deployed to an on-site trailer to help residents rebuild. This illustrates how bureaucratic inertia and a failure to recognize urgency can paralyze a city's response, creating a "stagnation" where no decisions are made.
A bureaucracy can function like a tumor. It disguises itself from the "immune system" of public accountability by using noble language ("it's for the kids"). It then redirects resources (funding) to ensure its own growth, even if it's harming the larger organism of society.
Under pressure, organizations tend to shut down external feedback loops for self-protection. This creates a "self-referencing" system that can't adapt. Effective leadership maintains permeable boundaries, allowing feedback to flow in and out for recalibration, which enables smarter, systems-aware decisions.
When Congress fails to act on a major crisis, executive agencies may stretch their existing legal authorities to address the problem (e.g., the COVID eviction moratorium). This often leads to legal challenges and accusations of overreach that stem from legislative paralysis.
Agency leaders often delay decisions for fear of being wrong, creating significant opportunity costs and mental distraction. This paralysis is more damaging than the risk of an incorrect choice. Any decision is better than indecision because it provides momentum and learning, a lesson especially critical for small or solo-led agencies.
Prolonged government shutdowns don't end due to broad GDP impact. Instead, a specific, high-visibility failure of public services, like an air traffic control stoppage, creates the necessary political urgency for a resolution by making the economic risk tangible and immediate.
Beyond 'fight or flight,' Mercy Corps' CEO identifies a third, more dangerous crisis response: 'freeze.' She argues that holding still or failing to adapt guarantees a slow demise. For leaders facing existential threats, radical rethinking is the only viable path forward, even when the future is uncertain.
Caruso claims the catastrophic Palisades fire was "completely preventable." A smaller fire occurred in the same location just a week earlier, and authorities failed to pre-deploy resources despite severe wind warnings. His core leadership principle is that predictable risks, if ignored, become preventable disasters.
The inability to execute basic administrative functions, like correctly appointing a prosecutor, is more than just embarrassing—it's a national security risk. It projects weakness and incompetence on the world stage, eroding the 'brand' of American capability and emboldening adversaries who see a clown car instead of a superpower.
When leadership fails to translate strategy into clear, actionable priorities, employees are forced to react to what feels most urgent—the latest email or message. This creates a reactive work culture focused on clearing inboxes rather than proactively tackling the most impactful business goals.
Government procurement is slow because every scandal or instance of fraud leads to new rules and oversight. The public demands this accountability, which in turn creates the very bureaucracy that citizens and vendors complain about.