High top-line revenue is a vanity metric if it doesn't translate to profit. By setting a high margin target (e.g., 80%+) and enforcing it through pricing and cost management, you ensure the business is sane and profitable, not just busy.

When you easily concede on seemingly small items like payment terms, you inadvertently tell the customer that your pricing isn't firm. This encourages them to push for more discounts, slowing down the deal. Instead, trade every concession for something of value to your business.

Offering discounts, especially at quarter-end, trains buyers to delay purchasing in anticipation of better terms. Instead, frame discounts as a reward for committing to a specific timeline, which provides your business with valuable forecasting accuracy and gives the customer skin in the game.

Vague "closed-lost" reasons like 'budget' or 'timing' often lead to sales blaming marketing. A "close loss audit" filters CRM data for these reasons to quantify revenue lost to the status quo, creating a shared enemy for both teams to rally against instead of fighting each other.

The belief that 'any sale is better than no sale' is dangerous. When your revenue is less than the direct cost of sales (negative margins), each transaction compounds your losses. It is strategically better to make no sale than a negative-margin one.

Escape the trap of chasing top-line revenue. Instead, make contribution margin (revenue minus COGS, ad spend, and discounts) your primary success metric. This provides a truer picture of business health and aligns the entire organization around profitable, sustainable growth rather than vanity metrics.

A very high sales close rate (80% or more) is a clear indicator that your product or service is significantly underpriced. Instead of celebrating the rate, view it as a signal to raise prices by 3-4x to maximize revenue, even if the close rate drops.

Use gross margin as a quick filter for a new business idea. A low margin often indicates a lack of differentiation or true value-add. If a customer won't pay a premium, it suggests they have alternatives and you're competing in a commoditized space, facing inevitable margin compression.

When pressured to hit quarterly targets with promotions, use a simple filter: 'Does this action increase the long-term desirability of my full-price product?' This framework helps balance immediate revenue needs with the crucial goal of protecting and building brand equity, preventing a downward spiral of discounting.