The rise of AI agents means website traffic will increasingly be non-human. B2B marketers must rethink their playbooks to optimize for how AI models interpret and surface their content, a practice emerging as "AI Engine Optimization" (AEO), as agents become the primary researchers.
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Websites now have a dual purpose. A significant portion of your content must be created specifically for AI agents—niche, granular, and structured for LLM consumption to improve AEO. The human-facing part must then evolve to offer deeper, more interactive experiences, as visitors will arrive with their basic research already completed by AI.
As consumers delegate purchasing to personal AI agents, marketing's emotional appeals will fail. Brands must prepare for a "Business-to-Machine" (B2M) world where algorithms evaluate products on function and data, rendering decades of psychological tactics obsolete.
Following SEO, App Store Optimization, and social virality, the next major distribution channel is AI answer engines. Product teams must now strategize how to get their brand, features, and knowledge base indexed and surfaced in AI responses, making AEO a critical growth lever for the modern era.
As users delegate purchasing and research to AI agents, brands will lose control over the buyer's journey. Websites must be optimized for agent-to-agent communication, not just human interaction, as AI assistants will find, compare, and even purchase products autonomously.
The future of search isn't just about Google; it's about being found in AI tools like ChatGPT. This shift to Generative Engine Optimization (GEO) requires creating helpful, Q&A-formatted content that AI models can easily parse and present as answers, ensuring your visibility in the new search landscape.
With 80-90% of AI-powered searches resulting in no clicks, traditional SEO is dying. The new key metric is "share of voice"—how often your brand is cited in AI-generated answers. This requires a fundamental strategy shift to Answer Engine Optimization (AEO), focusing on becoming an authoritative source for LLMs rather than just driving website traffic.
Marketers must evolve from SEO to GEO, optimizing content for how brands appear in LLM results. This requires a new content strategy that treats the LLM as a distinct persona or channel, creating content specifically for it to crawl and ensuring accurate brand representation.
Brands will need a bifurcated approach for marketing. One strategy will focus on creating authentic content for human connection, while a separate, distinct strategy must structure information to be effectively parsed and prioritized by the AI agents that increasingly intermediate the customer journey.
As users increasingly deploy AI agents to research products and fill out forms, websites with complex or non-standard form fields will lose leads. Marketers must optimize for both human and AI agent usability to capture these automated demo requests.
As users increasingly get answers from AI assistants, marketing strategy must evolve from Search Engine Optimization (SEO) to Generative Engine Optimization (GEO). This means creating diverse, authoritative content across multiple platforms (podcasts, PR, articles) with the goal of being cited as a trusted source by AI models themselves.
