'Teaser' stakeholders value innovation and are vocally supportive of your solution, creating the illusion of a champion. However, they have a low bias for action and avoid risk, often due to a political or relationship-based position. To advance the deal, sellers must build consensus with other, more action-oriented individuals to support the Teaser.
When trying to influence external partners, start with those most eager to collaborate. This 'coalition of the willing' builds momentum, helps set standards, and creates social pressure for larger, slower-moving players to join the initiative.
Don't pitch big ideas by going straight to the CEO for a mandate; this alienates the teams who must execute. Instead, introduce ideas casually to find a small group of collaborative "yes, and" thinkers. Build momentum with this core coalition before presenting the developed concept more broadly.
Not all champions are equal. They can be categorized into four types based on their appreciation for innovation and bias for action: the Complacent (low/low), the Teaser (high innovation/low action), the Protector (low innovation/high action), and the Transformer (high/high). This framework helps sellers tailor their strategy.
Enterprise leaders aren't motivated by solving small, specific problems. Founders succeed by "vision casting"—selling a future state or opportunity that gives the buyer a competitive edge ("alpha"). This excites them enough to champion a deal internally.
Multi-threading isn't just a seller's tactic; it empowers the buyer. An internal champion feels more confident and strengthened when they can approach their CFO with the backing of two or three peers who also see the value. This shared internal momentum makes it easier for them to secure budget and push the deal forward.
When you identify a deal blocker, don't confront them alone. First, approach your champion and ask for their perspective on the dissenter's hesitation and advice on the best way to engage them. This provides crucial internal political context and helps you formulate a more effective strategy before you ever speak to the blocker.
Prospects often express interest to gather information but lack a commitment to solve the problem. Sellers must differentiate by probing for concrete timelines and stakeholder involvement to avoid chasing deals that won't close, rather than hoping to convert interest into commitment on the call.
The traditional definition of a champion (power, influence, vested interest) is incomplete. The most critical, and often overlooked, criterion is their proven willingness to actively sell on your behalf when you are not present. Without evidence of them taking action, you don't have a champion, regardless of their position.
The ideal champion, a 'Transformer,' has a high bias for action and innovation. However, this strength can become a liability. Their tendency to move fast can cause them to ignore crucial details and alienate other key stakeholders in a consensus-driven buying process, inadvertently killing the deal.
Don't just hand your champion a perfectly polished soundbite or business case. The act of creating it together—getting their feedback, edits, and "red lines"—is what builds their ownership and conviction. This process ensures they internalize the message and can confidently sell it on your behalf.