Instead of writing Standard Operating Procedures (SOPs) yourself, use the 'camcorder method.' Record yourself performing a task while explaining your process. Have the new hire watch the video and create the formal documentation. This not only saves you time but also serves as a test to see if they understood the task.
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To cultivate a culture of high agency, frame ultimate responsibility as a privilege, not a burden. By telling new hires 'everything's your fault now,' you immediately set the expectation that they have control and are empowered to solve problems. This approach attracts and retains individuals who see ownership as an opportunity to make an impact.
The primary reason people fail to delegate is the correct belief that they can do a task faster and better themselves the first time. The key is to accept this initial time cost as a necessary investment in long-term leverage and compounding efficiency, rather than a reason to avoid delegating.
The "Camcorder Method" bypasses writing SOPs. By recording a task, founders create a video asset that a new hire can watch, learn from, and then use to document the official process themselves. This confirms their comprehension and saves the founder's time.
The most efficient delegation method is using your voice, which is 2-3 times faster than typing. By sending voice notes to an assistant between meetings to capture takeaways and action items, you can process work in real-time and prevent tasks from accumulating into a daunting end-of-day list.
It is almost always faster and better to do a task yourself once. However, this is a trap. The "cardinal sin" is failing to invest the extra upfront effort to delegate and train someone, which unlocks compounded time savings and prevents you from ever having to do that task again.
Effective delegation isn't just handing off a task. It's about codifying your personal preferences and decision-making process into a repeatable algorithm. This allows an assistant to replicate your desired outcomes autonomously over time, moving beyond simple task completion to genuine leverage.
Don't wait for a large budget to learn delegation. Start with inexpensive tools like ChatGPT to practice offloading tasks and articulating needs. This 'ladder of leverage' allows you to build the core skill of delegating, making you far more effective when you eventually hire human assistants and chiefs of staff.
Calculate your effective hourly income, then divide it by four. This number is your 'buyback rate'—the maximum you should pay someone per hour for a task. If you can delegate a task for less than this rate, you achieve a 4x return on your time, making delegation a financially sound decision.
Founders often feel guilty delegating tasks they could do themselves. A powerful mental shift is to see delegation not as offloading work, but as providing a desirable, well-paying job to someone in the developing world who is eager for the opportunity.