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Businesses are constrained by either demand (not enough customers) or supply (not enough talent). While they seem like different issues, the fundamental solution is the same: promotion. You promote to attract new customers, and you promote to attract new employees. It's the same core activity aimed at a different audience.

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Building a top-tier team requires the same continuous effort as building a sales pipeline. Leaders should not passively rely on HR or external recruiters. Instead, they must actively and continuously 'pipeline generate' for A-player candidates, treating recruiting as a core, non-delegable responsibility to handpick their ideal team.

To find top talent, Puberty Group posts job openings on its own social media pages. This unconventional method yielded 15,000 applicants for a single role. It creates a funnel of candidates who are already fans, ensuring they understand the brand's voice and are passionate about the work.

The same marketing funnels used to acquire paying customers can be directly applied to attract and 'close' new employees. This reframes recruiting from a siloed HR function to a core marketing activity, allowing you to leverage skills you already have to build your team.

Treat hiring as a compounding flywheel. A new employee should not only be a great contributor but also make the company more attractive to future A-players, whether through their network, reputation, or interview presence. This focus on recruiting potential ensures talent density increases over time.

Instead of writing a traditional corporate job description, the advice is to write a sales-focused ad. It should have a compelling headline, address the pains of other sales jobs, promise a high income, and clearly define the simple actions required for success (e.g., "memorize four questions"). This approach attracts the right, motivated candidates.

When contractors complain they can't find good people, it's often a culture problem, not a talent shortage. A great workplace turns existing employees into recruiters who attract other high-quality talent from their networks, creating a self-sustaining recruitment pipeline.

If you can't attract top talent, the root cause is often not your recruiting process but your business model. Commodity pricing prevents paying above-market salaries. To fix the hiring constraint, you must first fix your offer and sales motion to escape being a commodity.

When you can't find A-player technicians or specialized talent locally, stop looking locally. Profitable businesses should run national recruitment ads and offer a significant signing bonus or relocation package. This expands the talent pool exponentially and attracts motivated individuals.

Service businesses are often constrained by delivery capacity, not sales. To scale effectively, you must treat recruiting like marketing. Create a parallel, systematic funnel for talent: applications (leads), interviews (nurture), onboarding (sales), and retention/ascension.

If your business can fulfill current demand but you're worried about future capacity, always choose to generate more demand first. The influx of cash and urgency creates the necessary pressure and resources to solve supply-side problems like hiring and training more efficiently.