AI agents can cause damage if compromised via prompt injection. The best security practice is to never grant access to primary, high-stakes accounts (e.g., your main Twitter or financial accounts). Instead, create dedicated, sandboxed accounts for the agent and slowly introduce new permissions as you build trust and safety features improve.
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To avoid failure, launch AI agents with high human control and low agency, such as suggesting actions to an operator. As the agent proves reliable and you collect performance data, you can gradually increase its autonomy. This phased approach minimizes risk and builds user trust.
For CISOs adopting agentic AI, the most practical first step is to frame it as an insider risk problem. This involves assigning agents persistent identities (like Slack or email accounts) and applying rigorous access control and privilege management, similar to onboarding a human employee.
A key bottleneck preventing AI agents from performing meaningful tasks is the lack of secure access to user credentials. Companies like 1Password are building a foundational "trust layer" that allows users to authorize agents on-demand while maintaining end-to-end encryption. This secure credentialing infrastructure is a critical unlock for the entire agentic AI economy.
Instead of relying on flawed AI guardrails, focus on traditional security practices. This includes strict permissioning (ensuring an AI agent can't do more than necessary) and containerizing processes (like running AI-generated code in a sandbox) to limit potential damage from a compromised AI.
AI 'agents' that can take actions on your computer—clicking links, copying text—create new security vulnerabilities. These tools, even from major labs, are not fully tested and can be exploited to inject malicious code or perform unauthorized actions, requiring vigilance from IT departments.
An AI agent capable of operating across all SaaS platforms holds the keys to the entire company's data. If this "super agent" is hacked, every piece of data could be leaked. The solution is to merge the agent's permissions with the human user's permissions, creating a limited and secure operational scope.
The core drive of an AI agent is to be helpful, which can lead it to bypass security protocols to fulfill a user's request. This makes the agent an inherent risk. The solution is a philosophical shift: treat all agents as untrusted and build human-controlled boundaries and infrastructure to enforce their limits.
Beyond direct malicious user input, AI agents are vulnerable to indirect prompt injection. An attack payload can be hidden within a seemingly harmless data source, like a webpage, which the agent processes at a legitimate user's request, causing unintended actions.
The CEO of WorkOS describes AI agents as 'crazy hyperactive interns' that can access all systems and wreak havoc at machine speed. This makes agent-specific security—focusing on authentication, permissions, and safeguards against prompt injection—a massive and urgent challenge for the industry.
The agent's ability to access all your apps and data creates immense utility but also exposes users to severe security risks like prompt injection, where a malicious email could hijack the system without their knowledge.
