Contrary to popular belief, launching a private community (like a Slack or Circle group) is often a mistake. Without dedicated management and clear value, they quickly devolve into spam and noise, ultimately failing. It's a high-effort initiative that is not suitable for most businesses.

An internal B2B community often fails because leadership doesn't give it enough time and inevitably ties its success to short-term sales metrics. When pipeline is down, the community becomes a target for lead generation, which breaks member trust and destroys its value.

To ensure authenticity in B2B influencer partnerships, make regular product usage mandatory. If a potential partner isn't willing to use the product (even for free), they are likely just trading their audience for a fee. This litmus test filters for genuine advocates who will champion the product in private circles, where true influence happens.

In a B2B context, the most effective freemium products don't just offer a limited tool. They act as a diagnostic, giving away value by clearly identifying a painful hole in the user's business—a hole your paid product is designed to fill.

The most powerful form of community isn't a walled-off Slack group. It's about becoming the 'host of the party' for a specific audience's shared interests. Companies like HubSpot built a community around 'inbound marketing' by owning the conversation, long before they had private user groups.

Reverse the traditional startup model by first building an audience with compelling content. Then, nurture that audience into a community. Finally, develop a product that solves the community's specific, identified needs. This framework significantly increases the probability of finding product-market fit.

Education provides one-time value, so it shouldn't be a recurring charge. Customers churn once they've learned the skill. Instead, sell education as a high-ticket, one-time product and offer community or ongoing services as a separate, lower-priced subscription. This aligns billing with value delivery.

Treat your community as a co-creation, not a top-down product. Generalist World empowers members to pitch and run their own initiatives (e.g., "job search councils"). The founders act as orchestrators, providing support and removing themselves as the bottleneck for value creation.

Don't overcomplicate defining value. The simplest and most accurate measure is whether a customer will exchange money for your solution. If they won't pay, your product is not valuable enough to them, regardless of its perceived benefits.