The most successful sales teams don't necessarily hit every specific goal they write down. Instead, their success comes from the continuous habit of setting goals. This constant process of intentionality leads to significant overall improvement and achievements they didn't even initially plan for.
Setting a specific, achievable goal can inadvertently cap your potential. Once hit, momentum can stall. A better approach is to set directional, almost unachievable goals that act as a persistent motivator, ensuring you're always pushing beyond perceived limits and never feel like you've arrived.
Simply writing down a list of goals and putting it away can lead to a high rate of accomplishment, even without consciously referring to it again. This suggests the physical act of articulation primes the subconscious mind to pursue these objectives.
Systems—repeatable processes that save time, energy, and stress—are more reliable than willpower, which fades. Instead of just setting goals, build systems that make achieving them the default outcome, even when motivation is low.
Prioritize and reward consistent performance over occasional blowout quarters. Sustained execution, driven by strong foundational activities, is more valuable and reliable than volatile results with huge swings from quarter to quarter.
Vague goals like "get better" lack emotional weight. Creating precise, detailed goals—like "add 50 qualified opportunities by March 31st"—fosters a strong psychological and emotional connection to the outcome. This attachment is crucial for maintaining motivation and overcoming obstacles.
Many sales plans fail because they focus only on the end goal, like a revenue target. A more effective approach is to plan the specific, repeatable behaviors required to achieve that outcome, such as identifying a list of target conquest accounts. This turns a 'vision board' into a concrete action plan.
Instead of aiming for peak performance, establish a baseline habit you can stick to even on bad days—when you're tired, busy, or unmotivated. This builds a floor for consistency, which is more important than occasional heroic efforts. Progress comes from what you do when it's hard.
To avoid "set it and forget it" goal setting, Atlassian teams use a monthly ritual. They score progress on their OKRs and write a public, tweet-sized update. This lightweight, consistent practice ensures accountability, maintains visibility across the company, and prompts regular re-evaluation.
The physical act of writing a goal creates an artifact of your intention. Even if you get distracted and forget, stumbling across that written note months later forces you to confront your progress (or lack thereof) and provides the jolt needed to get back on track.
While goals set direction, they are temporary. A system is the collection of daily habits and processes that drives long-term, repeatable success. Winners and losers often have the same goals; the system is what differentiates them. Focus on the process, and the results will follow.