Satya Nadella states that Microsoft's core philosophy for platforms like Azure and GitHub is that they are only successful if the ecosystem partners building on top of them capture more economic value than Microsoft does. This partner-first approach is central to their strategy.
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Roblox's leadership intentionally directs a larger portion of revenue back to its creator community rather than maximizing corporate profits. This strategy fosters a more engaged and innovative developer base, which in turn drives the platform's overall success and long-term defensibility.
Platform value isn't developer efficiency. It's enabling developers to build features that solve end-customer problems and drive business outcomes like retention. The platform PM must connect their work across this two-step chain to secure investment.
While some competitors prioritize winning over ROI, Nadella cautions that "at some point that party ends." In major platform shifts like AI, a long-term orientation is crucial. He cites Microsoft's massive OpenAI investment, committed *before* ChatGPT's success, as proof of a long-term strategy paying off.
OpenAI embraces the 'platform paradox' by selling API access to startups that compete directly with its own apps like ChatGPT. The strategy is to foster a broad ecosystem, believing that enabling competitors is necessary to avoid losing the platform race entirely.
A platform's immediate user is the developer. However, to demonstrate true value, you must also understand and solve for the developer's end customer. This "two-hop" thinking is essential for connecting platform work to tangible business outcomes, not just internal technical improvements.
Snowflake views its corporate venture arm as an ecosystem-building tool. Investments are strategic capital to fuel partners who drive consumption on their platform. This creates a win-win-win: Snowflake gets more usage, customers get more value from their data, and startups get go-to-market acceleration.
A true platform company prioritizes developer choice over favoring its own products. Nadella emphasizes that failing to support all tools, including competitors, will cause developers to leave the platform. This mindset is key to long-term platform dominance and preventing churn.
Satya Nadella suggests a fundamental shift in enterprise software monetization. As autonomous AI agents become prevalent, the value unit will move from the human user ("per seat") to the AI itself. "Agents are the new seats," signaling a future where companies pay for automated tasks and outcomes, not just software access for employees.
Instead of chasing a larger Total Addressable Market (TAM), Sensei's exclusive focus on the Microsoft ecosystem signals long-term commitment. This assures channel partners like MSPs that Sensei won't pivot, simplifying the partnership and building trust because the strategy is predictable and stable.
Beyond the equity stake and Azure revenue, Satya Nadella highlights a core strategic benefit: royalty-free access to OpenAI's IP. For Microsoft, this is equivalent to having a "frontier model for free" to deeply integrate across its entire product suite, providing a massive competitive advantage without incremental licensing costs.