Borrowers choose premium-priced private credit not just for speed and certainty, but for tangible value-added services. Blackstone offers portfolio-wide cross-selling, operational cost reduction support, and cybersecurity assessments, creating over $5 billion in enterprise value for its credit portfolio companies.

Analysts created a method to evaluate corporate AI adoption across six key areas: personalization, customer acquisition, product innovation, labor productivity, supply chain, and inventory management. Companies are then ranked on the breadth, depth, and proprietary nature of their AI initiatives.

Blackstone’s credit decisions are deeply informed by its other business units. Owning QTS, a top data center developer, provides its credit team with proprietary insights for underwriting data center loans. This cross-platform intelligence creates a significant competitive advantage and drives better credit selection.

The long-held belief that a complex codebase provides a durable competitive advantage is becoming obsolete due to AI. As software becomes easier to replicate, defensibility shifts away from the technology itself and back toward classic business moats like network effects, brand reputation, and deep industry integration.

Treating AI risk management as a final step before launch leads to failure and loss of customer trust. Instead, it must be an integrated, continuous process throughout the entire AI development pipeline, from conception to deployment and iteration, to be effective.

AI evaluation shouldn't be confined to engineering silos. Subject matter experts (SMEs) and business users hold the critical domain knowledge to assess what's "good." Providing them with GUI-based tools, like an "eval studio," is crucial for continuous improvement and building trustworthy enterprise AI.

Private credit funds have taken massive market share by heavily lending to SaaS companies. This concentration, often 30-40% of public BDC portfolios, now poses a significant, underappreciated risk as AI threatens to disintermediate the cash flows of these legacy software businesses.

While many firms are just now reacting to AI's impact, major credit investors like KKR have been actively underwriting AI-driven business model risk for nearly six years. This proactive, long-term approach to assessing technological disruption is a core part of their due diligence process, not a recent development.

The existential threat from large language models is greatest for apps that are essentially single-feature utilities (e.g., a keyword recommender). Complex SaaS products that solve a multifaceted "job to be done," like a CRM or error monitoring tool, are far less likely to be fully replaced.