Ken Langone's primary investment criterion is people, specifically their resilience. He likens it to a golf coach who recruits the player who makes a birdie right after a bogey, not the one with the perfect swing. He seeks out leaders who have faced failure, like being fired, and have the grit to bounce back.
Resilience isn't a vague trait; it's a measurable ability to recover from setbacks. Golfer Scotty Scheffler bounces back from a bad hole with a good one 62% of the time, versus the tour average of 18%. This shows how a strong 'why' directly translates to superior, quantifiable performance under pressure.
Alpine's hiring philosophy for leaders downplays resume experience, instead focusing on core attributes like grit, humility, and emotional intelligence. They believe these traits are better predictors of success and that specific business skills can be trained on top of this strong foundation.
Investor Mark Rampolla argues that a brand's potential is capped by its leader's personal development. His firm seeks self-aware founders committed to "inner work," believing this psychological resilience is a key predictor of building a billion-dollar company.
To succeed in its proprietary sourcing model where the default answer is often "no," TA Associates specifically hires individuals who have overcome adversity. They believe this trait builds the necessary resilience and motivation to persist through constant rejection without losing drive.
When evaluating senior candidates, don't view a failed entrepreneurial venture as a negative. It often indicates valuable traits like risk-tolerance, scrappiness, and resilience. These leaders have learned hard lessons on someone else's dime, making them potentially more effective in a new organization.
Actively recruiting entrepreneurs whose own ventures recently failed brings in smart, driven individuals with high ownership and a hunger to prove themselves. This is invaluable in the early, capital-constrained days when you need a team with a founder's DNA.
Success at the leadership level requires a developed tolerance for pressure and uncertainty—a skill the CEO calls a 'stomach' for it. This resilience is a distinct capability, and its absence can cause even the most intelligent and talented individuals to fail under pressure, making it a crucial trait for high-stakes roles.
True leadership is revealed not during prosperity but adversity. A “wartime general” absorbs pressure from difficult clients or situations, creating a safe environment for their team. They don't pass down fear, which distinguishes them from “peacetime generals” who only thrive when things are good.
Beyond IQ and EQ, interview for 'Resilience Quotient' (RQ)—the ability to persevere through setbacks. A key tactic is to ask candidates about their proudest achievement, then follow up with, 'What would you do differently?' to see how they navigated strife and learned from it.
An effective manager evaluation technique is to recognize that everyone presents their polished "best self" initially. An allocator's primary job during due diligence is to actively investigate beyond this facade to uncover the manager's "true self"—how they operate under pressure and handle failure—before committing capital.