While often seen as an upper-funnel tool, CTV is a powerful engine for new customer acquisition. It reaches untapped audiences that are saturated on social platforms. For example, hair care brand Lola V saw a 53% increase in new customers year-over-year from their Roku campaign.

When brands hit a point of diminishing returns on search and social media, TV becomes a critical next step. It provides incremental reach to new audiences, builds brand legitimacy, and can accelerate the path to purchase for customers discovered on other channels.

Tushy actively measures the cross-channel impact of its advertising, discovering that top-of-funnel channels like Linear TV drive a greater sales lift on Amazon than digital channels like Meta. This is attributed to the demographic overlap between Linear TV viewers and typical Amazon Prime shoppers.

Manscaped avoids siloed data by using a "convergent TV" approach that brings linear and streaming campaigns into a single measurement framework. This provides a complete view of performance, scale, and efficiency, which is impossible when buying and measuring these channels separately.

Manscaped's success stems from treating TV not as a sporadic, campaign-based brand play, but as an always-on performance channel. This requires the same analytical rigor, continuous testing, and focus on business outcomes as paid search or social, unlocking its full potential as a demand generator.

The Super Bowl is most effective for brands facing a fundamental awareness problem—when the mass market simply doesn't know a product, feature, or solution exists. The platform's massive reach is ideal for closing this knowledge gap at scale.

Marketers entering TV often focus on precise, performance-based targeting that generates initial results. The biggest challenge is convincing them to scale by shifting to a brand-building mindset, which involves using TV's broad reach to attract entirely new audiences who haven't heard of them yet.

Instead of treating all channels equally, identify which customer segments (e.g., brand advertisers) are best served by which channels (e.g., TV screens). Shifting demand accordingly can unlock massive growth by optimizing the entire portfolio and increasing customer ROI.

Start TV advertising by proving performance with metrics like CPA. As budget grows, shift to optimizing creative and channel mix. At the enterprise level (e.g., $1M/month), focus on maximizing broader business impact with brand-centric metrics like incremental reach and awareness.