Email marketing delivers a powerful, unmatched return on investment, with industry figures suggesting up to a 40x return. A single strategic email can easily generate more revenue and direct results than weeks of consistent, effort-intensive social media posting, making it a highly leveraged channel.
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Unlike social media, where algorithms and platform changes control your reach, an email list is a durable asset you own. This provides stability and a direct line of communication, insulating your business from platform volatility and ensuring you can always reach your audience.
Counterintuitively, highly formatted and image-heavy emails can feel corporate and impersonal, decreasing engagement. Shifting to a simpler, plain-text style mimics a personal message from a friend, which increases perceived authenticity and encourages more replies and genuine connection.
For businesses heavily reliant on email, adding SMS marketing is not just an incremental improvement. Data from MailChimp shows that customers see a 16.5x ROI multiplier after launching their first SMS campaign. This demonstrates the immense value of communicating with customers across different channels where they are ready to engage.
Getting users to reply to your marketing emails is the number one signal to email providers that your content is valued. This action helps your future emails avoid the spam or junk folder, significantly improving deliverability and overall engagement.
The conventional wisdom is to move followers off social to an owned email list. However, the reverse is also powerful. Drive engagement and grow your social following by embedding links to your best social posts directly within your newsletters and promotional emails.
Shift your primary success metric from passive opens to active replies. A reply signifies a genuine two-way conversation and a much deeper level of engagement. Actively inviting responses in your emails transforms a broadcast into a powerful relationship-building tool and provides invaluable audience feedback.
Unlike social media platforms which function as 'rented space,' an email list is a direct, ownable line of communication with your audience. It's a core business asset that provides stability and control, immune to algorithm changes or platform shutdowns, making it more valuable than any social following.
Position your email list as the central hub of your marketing, not just another channel. The primary goal of all other efforts—social media, podcasts, blogs—should be to grow and serve this core, owned asset. This creates a sustainable, defensible marketing ecosystem.
Asking for a prospect's time or interest is less effective than giving them something valuable. Emails that include a tangible offer (e.g., a benchmark, an audit, a unique insight) see a 28% higher reply rate. You get their time by not asking for it directly.
Reverse the traditional marketing funnel. By linking from newsletters directly to a relevant social media post, brands can leverage their highly-engaged email audience to boost post performance and grow their social following simultaneously.
