Instead of generic icons, use hyper-descriptive ones that visually tell a story (e.g., an icon for "5-star reviews" shows a finger clicking a star). These communicate benefits more effectively to users who skim content, likely increasing conversion.
Related Insights
Contrary to the belief that messaging should be universally simple, Hexagon discovered that using specific, technology-oriented terms led to higher user engagement, dwell time, and click-through rates. This suggests users prefer concrete language over vague, high-level concepts, even if not every term is relevant to them.
Instead of using standard nouns for website navigation (e.g., 'Content Library'), use verb-led, action-oriented phrases ('Learn Here,' 'Network Here'). This clarifies the user's next step and sets clear expectations for what happens upon clicking, which can increase engagement and retention.
A subtle but powerful formatting trick in emails and landing pages is to hyperlink an entire sentence or phrase, not just one or two words like "click here." This creates a larger, more obvious clickable target for the user, improving the experience and likely increasing clicks.
Rephrase call-to-action buttons from a brand command (e.g., "Donate Now") to a user's first-person statement (e.g., "Yes, I want to help"). This simple change in perspective makes the user an active participant, significantly increasing engagement and click-through rates on emails, landing pages, and social media posts.
Forcing users to focus on a single, non-scrollable view with a simple form eliminates distractions. This tactic simplifies the user experience by preventing users from getting lost in supplementary information, leading to a significant increase in conversion rates.
A review widget that performs well on desktop by being large and comprehensive can be distracting and hurt conversions on mobile. On smaller screens, a more subtle, less intrusive social proof element is often more effective as it doesn't detract from the primary call-to-action.
Instead of using standard, noun-based navigation labels like 'Content' or 'Community,' use action-oriented phrases like 'Learn here' or 'Network here.' This approach clarifies the user's expected action upon clicking, potentially improving user experience and on-page retention.
Marketers often save commands for the end of the funnel (e.g., 'Buy Now'). A more effective strategy is to use small, directive CTAs like 'Read this' or 'Screenshot this' at the beginning of the user journey. This captures and guides attention early, increasing the likelihood users reach the final conversion step.
Replace generic praise like "we love this product" with testimonials that feature specific, quantifiable outcomes ("saved 12 hours a month"). This helps prospects visualize concrete benefits and can increase conversion rates by over 15%.
Most comparison charts are boring checklists of features or ingredients. Instead, create charts that quickly and visually tell a story about your product's superior value. Use graphics and illustrations to communicate key differentiators, allowing customers to speed-read why you're the better choice.
