Instead of passively learning about AI, executives should actively deploy a simple agentic product. This hands-on experience of training and QA provides far more valuable, practical knowledge than any course or subscription, putting you ahead of 90% of peers.
Learners demand hands-on experience. The next evolution of training involves AI agents that act as sidekicks, not just explaining concepts but also taking over the user's screen to demonstrate precisely how to perform a task, dramatically accelerating skill acquisition and reducing friction.
To prepare for a future of human-AI collaboration, technology adoption is not enough. Leaders must actively build AI fluency within their teams by personally engaging with the tools. This hands-on approach models curiosity and confidence, creating a culture where it's safe to experiment, learn, and even fail with new technology.
For experienced leaders new to AI, building a custom GPT is an ideal starting point. A simple but high-value project is to feed a conference schedule into a GPT, allowing users to ask "Which sessions should I attend if I'm a senior PM?" This teaches core AI concepts without requiring coding.
AI is a 'hands-on revolution,' not a technological shift like the cloud that can be delegated to an IT department. To lead effectively, executives (including non-technical ones) must personally use AI tools. This direct experience is essential for understanding AI's potential and guiding teams through transformation.
Simply instructing engineers to "build AI" is ineffective. Leaders must develop hands-on proficiency with no-code tools to understand AI's capabilities and limitations. This direct experience provides the necessary context to guide technical teams, make bolder decisions, and avoid being misled.
Simply buying an AI tool is insufficient for understanding its potential or deriving value. Leaders feeling behind in AI must actively participate in the deployment process—training the model, handling errors, and iterating daily. Passive ownership and delegation yield zero learning.
While choosing a leading vendor is important, the ultimate success of an AI agent hinges on the deep, continuous training you invest. An average tool with excellent, hands-on training will outperform a top-tier tool with zero effort put into its refinement.
Passively reading consultant decks is insufficient for grasping AI's potential. True understanding comes from active experimentation. Firms and their portfolio companies should "get their hands dirty" by building their own AI agents and co-pilots to discover the art of the possible and apply it directly to their own operations.
To bridge the AI skill gap, avoid building a perfect, complex system. Instead, pick a single, core business workflow (e.g., pre-call guest research) and build a simple automation. Iterating on this small, practical application is the most effective way to learn, even if the initial output is underwhelming.
To build an effective AI product, founders should first perform the service manually. This direct interaction reveals nuanced user needs, providing an essential blueprint for designing AI that successfully replaces the human process and avoids building a tool that misses the mark.