For cold outreach, hyper-personalizing every prospect is inefficient. Instead, identify patterns across similar roles or industries and develop 'targeted messaging' that speaks to these common challenges. This allows for scalable and relevant outreach without time-consuming individual research.
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Don't use a generic opener. Lead with a specific trigger or context about the prospect, acknowledge it's a cold call, and then ask for 30 seconds of their time. This personalized approach makes every opener unique and more engaging, increasing the chances they'll listen.
Personalization is not one-size-fits-all. Director-level and above prospects are 50% more likely to respond to company-level relevance (e.g., business initiatives). In contrast, individual contributors and managers are more receptive to individual-level personalization.
Leverage AI to conduct comprehensive research on a prospect's company, industry, and the specific individuals you're meeting. This allows you to bypass basic discovery questions and dive into more relevant, informed conversations, making the sales call more efficient and valuable for the customer.
Top reps use hyper-personalized videos for their best prospects but scale efforts by using AI-generated avatars for the rest. These AI videos are still personalized with data fields like name and company, making them more effective than generic text emails without the manual effort.
A cold call is not a discovery call. You haven't earned the right to ask probing questions. Your goal is to articulate a problem, pitch a solution, and ask for the meeting. Save your questions for after they object, using them to uncover the real issue.
Instead of researching each prospect immediately before calling, dedicate a separate, scheduled block for all research. This prevents research from becoming a procrastination tool between calls and maintains the high-energy momentum required for an effective call block.
In the first minute of a cold call, resist the urge to pitch your product. Instead, lead with a 'reverse pitch' that focuses entirely on the prospect's potential problems. This approach is three times more effective than using solution-focused language, as it speaks to what the buyer actually cares about.
AI outbound tools pull from the same databases, hitting the same people with similar messages. To stand out, go fully manual. Research individuals, send unique, short messages, and target people not in common databases. This "back door" approach is more effective for high-value deals.
For the 95% of accounts not receiving hyper-focused attention, deploy scalable "horizontal plays." These are persona-specific campaigns, like sending an RFP template to all procurement contacts. This tactic keeps your brand top-of-mind across your territory without being spammy or resource-intensive.
