To prevent creative stagnation, ClickUp's content team regularly brings external talent—like comedians or creators—into their ideation sessions. This "writer's room" approach injects fresh perspectives and helps "punch up" existing ideas, preventing the team from getting stuck in a creative rut.
A successful content mix isn't random. ClickUp uses a formula: A) Recreate your proven hits. B) Adapt what's working for others. C) Jump on relevant trends. D) Experiment with unconventional ideas. The goal is to turn "D" experiments into new "A" hits, ensuring a constantly evolving strategy.
To foster innovation, Kanji's marketing team holds a "Shark Tank Day." Team members pitch creative ideas to a panel of "sharks" representing their buyer persona. This gamified process surfaces proactive strategies (like an AI-powered "roast your tech stack" tool) and secures cross-functional buy-in.
Involve people from outside the marketing team and across different demographics (e.g., Gen Z) in the content ideation process. Their diverse perspectives and awareness of different trends can surface novel ideas that marketing-focused teams might otherwise overlook.
Instead of ad-hoc brainstorming, implement a structured weekly meeting to review an ideation backlog. Explicitly separate ideas into "relevancy-based" (e.g., Super Bowl) and "evergreen" categories. This ensures you capitalize on timely trends while consistently building a bank of long-lasting content.
To write comedy professionally, you can't rely on inspiration. A systematic process, like 'joke farming,' allows for the reliable creation of humor by breaking down the unconscious creative process into deliberate, replicable steps that can be performed on demand.
Establish a formal weekly meeting to vet all incoming content ideas from a shared repository. Critically, categorize ideas as either time-sensitive (e.g., a Super Bowl reaction) or evergreen. This ensures you capitalize on timely events while building a bank of content that can be written ahead of schedule.
Marketing teams can become echo chambers. To generate unique content, actively invite people from other departments and diverse demographics (e.g., a Gen Z employee) into your ideation sessions. They provide fresh perspectives that marketers often miss, leading to more resonant content.
To maintain its creative edge, Duolingo employs an external writer's room of comedians and admired writers. Their job is to 'roast the brand' and pitch SNL-style skits, pushing the internal team to explore new lore, find blind spots, and walk the line without crossing it.
To avoid generic brainstorming outcomes, use AI as a filter for mediocrity. Ask a tool like ChatGPT for the top 10 ideas on a topic, and then explicitly remove those common suggestions from consideration. This forces the team to bypass the obvious and engage in more original, innovative thinking.
Instead of traditional strategy, Duolingo's team applies principles from improvisational comedy. Core tenets like 'yes, and' (building on ideas) and 'commit to the bit' (going all-in on a concept) create an environment that encourages bold, reactive, and consistently creative content without internal blockers.