Businesses often fail by selling a generic category instead of specific experiences. A restaurant doesn't just sell "food"; it sells a bar experience, a tasting menu, and private events. By explicitly defining and selling these offerings upfront, businesses can match customers to value and significantly boost revenue.

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By selling premium slices for $5-$6, restaurants generate more revenue per pizza than if sold whole. Simultaneously, consumers perceive a two-slice meal as a high-value $10-$12 lunch in an inflationary economy. This product strategy creates a rare win-win for both the business and the customer.

Don't market ten different services. Instead, identify one urgent, high-pain problem your customers face—your "pinhole." Attract them with that single solution. Once they trust you, it becomes easy to reveal and sell your full range of services.

High-end restaurants are turning water into a luxury product by creating dedicated menus and employing 'water sommeliers.' This strategy leverages curation and expertise to generate significant revenue—one LA eatery makes $100,000 annually from water sales alone—by commoditizing a free resource.

Customers don't buy features, software, or services; they buy change. Your focus should be on selling the results and the transformed future state your solution provides. This shifts the conversation from a commodity to a high-value outcome.

Many businesses fail by creating an offer and then searching for a customer. The correct sequence is to first deeply understand and select your ideal customer segment. Only then can you reverse-engineer an offer that resonates perfectly.

Go beyond features (what it is) and benefits (what it does) by focusing on 'dimensionalized benefits': how the customer's life tangibly changes after experiencing the benefit. This is the ultimate outcome people are buying, and it should be the core of your marketing message.

Constantly delivering custom solutions is inefficient and destroys profitability. Instead, define a standardized, repeatable service package that can be sold and delivered consistently, maintaining high margins and simplifying operations.

Resisting the temptation to be a 'jack of all trades' is crucial for profitability. Specializing deeply in one service establishes you as an undeniable expert, which allows you to command premium prices and deliver a superior experience that generalists cannot replicate.

A common marketing mistake is being product-centric. Instead of selling a pre-packaged product, first identify the customer's primary business challenge. Then, frame and adapt your offering as the specific solution to that problem, ensuring immediate relevance and value.

If your product category becomes commoditized, redefine your business around your core expertise. A kombucha maker isn't just selling a drink; they are in the 'probiotics' or 'gut health' business. This strategic reframing can unlock higher-margin opportunities like consulting and R&D.