Go beyond features (what it is) and benefits (what it does) by focusing on 'dimensionalized benefits': how the customer's life tangibly changes after experiencing the benefit. This is the ultimate outcome people are buying, and it should be the core of your marketing message.
Avoid the overwhelm of writing automated sequences from scratch. Instead, categorize your previously sent broadcast emails by the offer they promoted. Then, assemble your most effective, evergreen emails into a 'greatest hits' sequence for new subscribers interested in that topic.
Extend segmentation beyond email content by using tools like RightMessage to dynamically alter your sales pages. Change headlines, testimonials, and copy to reflect a specific visitor's segment. This creates a highly relevant, personalized buying experience that can dramatically boost conversions.
Your business grows not by the size of your email list, but by the number of 'whales'—customers who buy high-ticket items and purchase often. Focus all marketing efforts, from lead magnets to ads, on attracting and identifying these individuals, as this is the fastest path to growth.
Instead of getting paralyzed by data, begin segmenting by simply listing anecdotal observations on paper. Note patterns from customer conversations, email replies, and surveys to generate initial hypotheses about your audience buckets. This practical first step makes segmentation far more approachable.
Stories are more than just engaging content; they are the most powerful form of proof. A story acts as a 'dramatic demonstration' of your point, showing rather than telling. Since customers buy based on proof, not promises, storytelling is a non-confrontational way to build credibility and drive sales.
The idea of sending 'value-only' emails without a call to action is flawed. Solving a customer's problem *is* the value, and your product is the tool for that solution. Including a path to purchase in every email respects the customer's intent and provides critical data on which messages resonate.
Social platforms like Meta have powerful segmentation data, but that data does not transfer to your email list when a user subscribes. This is their 'moat.' You receive a name and email, but no context, making it crucial to start your own segmentation process immediately to understand your new subscribers.