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Axon follows a "build what you must" AI strategy. They develop proprietary, first-party models for specialized, performance-critical tasks like real-time license plate detection where they can create a market advantage. For general applications like text generation, they use best-in-class foundation LLMs to avoid reinventing the wheel.

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Starting with off-the-shelf models is a viable entry point, but to create a truly differentiated and superior product, application companies like Cursor must eventually train their own specialized models. This allows them to bake in unique user data, tool usage, and environmental context that prompting cannot capture.

For specialized, high-stakes tasks like insurance underwriting, enterprises will favor smaller, on-prem models fine-tuned on proprietary data. These models can be faster, more accurate, and more secure than general-purpose frontier models, creating a lasting market for custom AI solutions.

The notion of building a business as a 'thin wrapper' around a foundational model like GPT is flawed. Truly defensible AI products, like Cursor, build numerous specific, fine-tuned models to deeply understand a user's domain. This creates a data and performance moat that a generic model cannot easily replicate, much like Salesforce was more than just a 'thin wrapper' on a database.

The key for enterprises isn't integrating general AI like ChatGPT but creating "proprietary intelligence." This involves fine-tuning smaller, custom models on their unique internal data and workflows, creating a competitive moat that off-the-shelf solutions cannot replicate.

WCM avoids generic AI use cases. Instead, they've built a "research partner" AI model specifically tuned to codify and diagnose their core concepts of "moat trajectory" and "culture." This allows them to amplify their unique edge by systematically flagging changes across a vast universe of data, rather than just automating simple tasks.

Since LLMs are commodities, sustainable competitive advantage in AI comes from leveraging proprietary data and unique business processes that competitors cannot replicate. Companies must focus on building AI that understands their specific "secret sauce."

Code-hosting platform Base44 launched its own fine-tuned model, Base1, not just to compete on performance but to control costs, latency, and reliability. This strategy leverages proprietary user data to create a defensible advantage that general-purpose frontier models cannot easily replicate, offering a playbook for other vertical platforms.

Applied AI startups must solve immediate customer problems by building proprietary technology, even if they know it will be commoditized by foundation models in a few years. The strategy is to win customers now with superior tech, building a product and market position that will endure after the technology becomes table stakes.

The common critique of AI application companies as "GPT wrappers" with no moat is proving false. The best startups are evolving beyond using a single third-party model. They are using dozens of models and, crucially, are backward-integrating to build their own custom AI models optimized for their specific domain.

Forgo building custom AI tools for common problems. Instead, purchase 90% of your AI stack from specialized vendors. Reserve your in-house engineering resources for the critical 10% of tasks that are unique to your business and for which no adequate third-party solution exists.

Axon Builds Custom AI Only for Market Differentiation, Not Commodity Tasks | RiffOn