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To maintain an "ownership culture" in a large public company, leaders must treat key employees like partners. This means floating ideas, gathering reactions, adjusting plans, and sometimes postponing actions—a slower, more collaborative process than a typical top-down corporate hierarchy.
Companies mistakenly bundle management with authority, forcing top performers onto a management track to gain influence. Separate them. Define management's role as coordination and context-sharing, allowing senior individual contributors to drive decisions without managing people.
Kushner insists on a small team not just for investments, but across the entire firm (legal, finance). By hiring '10x people' in every role and giving them full transparency and autonomy, everyone feels authorship over decisions, breaking the traditional hierarchy where only the investment team matters.
Huang eschews traditional hierarchy, engaging directly with employees at all levels and delivering feedback publicly. This "parallel processing" management style ensures rapid, simultaneous learning across the organization, mirroring the architecture of the GPUs his company builds and creating a uniquely flat structure for a company of its size.
Large corporations can avoid stagnation by intentionally preserving the "scrappy" entrepreneurial spirit of their early days. This means empowering local teams and market leaders to operate with an owner's mindset, which fosters accountability and keeps the entire organization agile and innovative.
By compensating employees based on firm-wide results, Goldman's partnership culture turns every employee into a risk manager. This structure incentivizes people to scrutinize activities outside their own silo, creating a robust, decentralized system of checks and balances that protects the entire firm.
To maintain the agility of acquired startups, Amplitude's CEO implemented a top-down ban on "decisions by committee." This empowers individual PMs to make decisions quickly without getting bogged down in universal alignment, protecting the fast-moving culture that made the startups valuable.
Culture isn't created by top-down declarations. It emerges from the informal stories employees share with each other before meetings or at lunch. These narratives establish community norms and create "shared wisdom" that dictates behavior far more effectively than any official communication from leadership.
To protect a distinct and powerful culture at scale, a firm should avoid hiring senior leaders from the outside. Instead, hire talented people earlier in their careers and grow them into the firm's specific ways of operating, ensuring cultural alignment for the most critical roles.
To break down silos and encourage a platform mindset, Microsoft CEO Satya Nadella changed performance reviews. Every employee had to document how they contributed to the success of others, directly linking collaboration to their compensation. This made the cultural shift tangible and non-negotiable, moving beyond mere talk.
To combat cultural erosion post-COVID, Goldman Sachs's leadership made a significant investment. They sent all 450 partners on mandatory two-day offsites in small groups to intentionally discuss, redefine, and recommit to the firm's culture, with the CEO attending every dinner.