Across three billion years and four stages of mind (molecule, neuron, network, community), intelligence has consistently advanced by diversifying its thinking elements. The most powerful minds at each stage are those with the greatest variety of components. This frames diversity as a fundamental, time-tested strategy for improving competence in any system, including organizations.
Related Insights
Pinterest's CEO reframes the DEI debate by stating it is not in conflict with meritocracy, but a requirement for it. A system that isn't inclusive inherently limits its talent pool, making it less meritorious. By focusing on inclusion, Pinterest gained an "unfair share of great talent" and outperformed competitors.
The behavior of ant colonies, which collectively find the shortest path around obstacles, demonstrates emergence. No single ant is intelligent, but the colony's intelligence emerges from ants following two simple rules: lay pheromones and follow strong pheromone trails. This mirrors how human intelligence arises from simple neuron interactions.
Simply hiring superstar "Galacticos" is an ineffective team-building strategy. A successful AI team requires a deliberate mix of three archetypes: visionaries who set direction, rigorous executors who ship product, and social "glue" who maintain team cohesion and morale.
Professor Jeffrey Pfeffer reframes productivity as 'ability times motivation times your environment.' This model posits that an individual's output is significantly multiplied by being surrounded by high-caliber talent. The quality of the people in an organization elevates everyone's work, a factor more critical than individual drive alone.
The most effective masterminds consist of people from different industries and business stages. This diversity prevents direct comparison and fosters richer insights. The crucial factor for curation isn't similar resumes but shared values like generosity, honesty, and a willingness to learn. Energy alignment trumps expertise alignment.
Adaptable organizations are built on curiosity. This is nurtured not by formal courses, but by leaders encouraging small, daily acts of connecting disparate ideas (e.g., "What did you see this weekend and how can we apply it?"). This builds the collective "mental muscle" for navigating disruption.
In niche sectors like aerospace engineering, the pool of senior, diverse talent is limited. A pragmatic strategy is to hire the best available senior specialists while intensely focusing diversity efforts on junior roles and internships. This builds a more diverse next generation of leaders from the ground up.
The common practice of hiring for "culture fit" creates homogenous teams that stifle creativity and produce the same results. To innovate, actively recruit people who challenge the status quo and think differently. A "culture mismatch" introduces the friction necessary for breakthrough ideas.
Traditional corporate structures are too rigid for today's environment. The octopus serves as a better model, with distributed intelligence in its tentacles allowing for autonomous yet coordinated action, sensory awareness of customers, and rapid adaptation.
By adding resilience as a core hiring criterion, Pinterest naturally attracts diverse candidates from non-traditional backgrounds who have overcome adversity. This focus shifts hiring away from traditional signals of success, increasing diversity and bringing in employees who are better equipped for business challenges.