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On Day 2 post-close, Milliken's strategy team partners with the acquired company's leadership to co-develop a new 7-year strategic plan. This practice validates the diligence thesis while creating immediate buy-in and alignment around a shared long-term vision.
Don't just hand an integration plan to functional leaders post-close. Involve them early in the process as co-architects. Their input is crucial for validating financial models and strategic assumptions, ensuring realistic expectations and fostering ownership of the deal's success.
To ensure Day 1 alignment and retain key talent, treat integration planning as a collaborative process. Share the developing integration plan with the target's leadership during due diligence. This allows them to validate assumptions, provide critical feedback, and feel like partners in building the future company, rather than having a plan imposed on them.
Instead of arriving with a rigid 100-day plan, CPC advises using the initial post-acquisition period to build trust. The management team is exhausted from the sale process. Forcing immediate, top-down changes is a mistake; the priority should be establishing vulnerability and mutual understanding for long-term success.
Combining strategy, M&A, and integration under a single leader provides a full lifecycle, enterprise-wide view. This structure breaks down silos and creates a "closed-loop system" where post-deal integration performance and lessons learned directly feed back into future strategy and deal theses, refining success metrics beyond financials.
Many M&A teams focus solely on closing the deal, a critical execution task. The best acquirers succeed by designing a parallel process where integration planning and value creation strategies are developed simultaneously with due diligence, ensuring post-close success.
Don't surprise an acquired company with an integration plan on day one. Snowflake turns diligence into a collaborative process post-term sheet. They work with the target's leadership to jointly build the integration thesis, define milestones, and agree on charters, ensuring buy-in and alignment before the deal is even signed.
By the time a strategic acquirer enters due diligence, the desire to do the deal is already high. The process's primary purpose is not to hunt for deal-breakers but to confirm key assumptions and, more importantly, to gather the necessary data to build a robust and successful integration plan.
Before an LOI, share your high-level vision, then have the target's founders pitch back their own 6- and 12-month post-acquisition roadmap. This pre-commitment exercise reveals true alignment and integration potential far more effectively than traditional diligence, creating a joint vision early on.
During M&A integration, conflict arises when teams defend their respective solutions. Re-center the conversation on the customer problem they both aimed to solve. Emphasizing that all solutions are temporary and fungible de-escalates conflict and fosters alignment around a shared, permanent goal.
Instead of only the buyer investigating the target, successful M&A involves "reverse due diligence," where the target is educated about the buyer's company. This transparency helps the target team understand how they will fit, fostering excitement and alignment for the post-close journey.