Gary Vaynerchuk argues that vanity metrics like follows or email subscribers are poor proxies for actual fandom. True fans display deep, almost irrational loyalty ('I will kill people for the Jets'), which is the real asset brands and sports teams should cultivate and measure.
Unlike product marketing, sports marketing cannot control the core product’s performance (wins/losses). The primary job is to build deep, personal connections between fans and athletes. This creates emotional "insulation" where fan loyalty is tied to the people and the brand, not just unpredictable on-court results.
A public goal like buying a sports team provides a narrative shield for aggressive business pursuits. It reframes the accumulation of wealth as a means to a noble, relatable end, rather than pure self-interest, making the ambition more palatable.
True brand advocacy isn't just about broadcasting your narrative. It's created in the overlap where your product or service becomes so personally relevant to a customer's life that they feel a deep, unshakable connection. This intersection is the birthplace of superfandom.
Being radically clear about a long-term goal, like Gary Vaynerchuk's public aim to buy the NY Jets, does more than align your actions. It serves as a North Star that attracts and enrolls your audience and even strangers to actively support your journey.
Unlike previous eras focused on broad, mass-market appeal, today's winning marketing strategy builds and mobilizes deep, committed tribes of followers. This 'cult and tribe' approach, exemplified by Elon Musk, secures capital, customers, and talent by fostering a phalanx of true believers.
Brand affinity cannot be accurately measured with subjective tools like consumer surveys or brand lift studies, which are often "fake reports." The only real, tangible measure of brand loyalty is objective data like repeat sales and lifetime customer value. Focus on what customers do, not what they say.
The pinnacle of branding is achieving "tribal belonging." At this stage, customers don't just consume the brand; they co-own it and become its most powerful advocates. The brand's community can sustain its power even in the absence of the core product.
True community building is a relentless tactical execution of engagement. Gary Vaynerchuk dismisses abstract strategies, citing his four-year practice of replying to every single tweet. The failure of most brands is ignoring the small-scale, consistent engagement that actually builds a loyal fan base.
The future of the creator economy favors deep trust over broad reach. As institutional trust fails, audiences will gravitate towards creators who are authentic leaders in a specific vertical. Success will be measured by community loyalty ('true believers'), not just follower count.
To foster deep loyalty, media brands should cultivate a sense of belonging that transcends mere content consumption. The goal is to make readers feel like they are part of an exclusive club or movement—an identity they are proud to associate with and share publicly.