Prospects have minimal attention spans. To capture their interest, marketing copy in emails or social posts must be 75 words or less and contained in a single paragraph. Reserve longer, more detailed content (100-150 words) for your existing customer base, as they are already invested and more willing to read.
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Counterintuitively, highly formatted and image-heavy emails can feel corporate and impersonal, decreasing engagement. Shifting to a simpler, plain-text style mimics a personal message from a friend, which increases perceived authenticity and encourages more replies and genuine connection.
Buyers are motivated either by moving toward a desired outcome (possibility) or away from a problem (pain). Marketers often unconsciously favor one style based on their own personality. Crafting copy that addresses both motivations allows you to resonate with a broader, more diverse audience.
In an era of information saturation, general advice leads to inaction. By providing highly specific content for a narrow niche, you make your audience feel seen and understood. This drives them to act, allowing you to achieve greater impact with a smaller audience by focusing on depth over width.
Focusing on email open rates can lead to clickbait subject lines and weak copy. Instead, orient your entire outreach strategy around getting a reply. This forces you to write more personalized, engaging content that addresses the recipient's specific pain points, leading to actual conversations, not just vanity metrics.
Stop trying to convert customers directly within an email. An email's primary function is to provide enough evidence and intrigue to earn a click through to a dedicated sales page. The sales page, not the email, is responsible for the final conversion. This shift makes copy more conversational and less pushy.
Human vision has two modes: sharp central focus (foveal) for details like text, and wide peripheral vision that scans for general signals like shape, color, and movement. Since peripheral vision detects things first but cannot read, visual marketing must grab attention with imagery before communicating details with text.
Asking for a prospect's time or interest is less effective than giving them something valuable. Emails that include a tangible offer (e.g., a benchmark, an audit, a unique insight) see a 28% higher reply rate. You get their time by not asking for it directly.
For direct sales outreach, always default to plain text emails. Images, PDFs, and complex HTML frequently trigger spam filters and kill your campaign before it is ever read. The singular focus should be on crafting an engaging, text-based copy that earns a reply, not on a visually appealing design that hurts deliverability.
A successful media pitch follows a simple formula: start with a genuine, researched comment to build rapport. Briefly introduce yourself and your product. Embed high-quality photos directly in the email, not as attachments. Finally, end with a clear, question-based call to action like, 'What items catch your eye?' to prompt a direct response.
To make your emails more engaging, stop addressing your entire list. Instead, picture one specific, real person—a friend, an ideal client, or someone you admire—and write directly to them. This simple mental shift transforms your tone from a generic broadcast into an intimate, compelling conversation.