The media brand's focus evolved in lockstep with its founder's life. After running for mayor of San Francisco, Stuart Shuffman's increased political awareness transformed the publication from a simple 'cheap living' guide into a platform for local news and activism, showing how a founder's personal journey can redefine their brand.
Auntie Anne's PR strategy was centered on founder Anne Beiler's personal, faith-driven story of receiving a "miraculous" recipe. Her dream was to appear on a specific Christian talk show to share this testimony. By making her personal journey the core of the brand narrative, the company created a compelling identity that fueled its franchise growth.
A successful rebrand doesn't create a new personality; it amplifies the company's true, existing identity. Just as money magnifies a person's character, a strong brand makes a company's core values—like community involvement—bigger, louder, and more public, forcing them to be more intentional.
When Amy Porterfield's copywriter went on leave, she was forced to write the newsletter herself. This unexpected task allowed her to reconnect with her personal voice and stories, which became the key to the newsletter's revitalization and success.
Stuart Shuffman built his brand by creating and hand-distributing a physical zine on consignment. This grassroots model established his authority and audience before digital platforms existed, showing that the core principles of influence are media-agnostic and rooted in hustle.
After burning out, Bumble's founder returned with renewed purpose by reframing the company not as an app, but as a "vehicle to deliver love." This elevated, mission-driven perspective—seeing the company as a means to a greater societal end—can be a powerful tool for leaders to overcome fatigue and reconnect with their work.
The podcast "99% Invisible" broadened its definition of "design" by empowering its staff to pursue their varied interests. This allowed the brand to evolve organically, as the host chose to follow the creative instincts of his team rather than rigidly adhering to the show's initial thesis.
Branding is not just about reflecting a company's past; it can be a forward-looking tool for change. By defining a new, aspirational identity, a rebrand provides a clear path and a public commitment, guiding the organization to evolve and actively become the company it wants to be.
The nature of marketing has shifted from promoting a faceless corporation to showcasing an authentic founder personality. Companies without an interesting character at the helm are at a disadvantage. This requires leaders to be public figures, as their personal brand, story, and voice are now integral to the company's identity and success.
The "Exit Five Podcast" was rebranded to "The Dave Gerhardt Show" to position Exit Five as a media company with multiple creators, not just a single show. This strategic shift allows the company to launch new podcasts under different hosts while establishing the founder's show as the flagship program.
In a product-led world, the B2B concept of 'founder-led sales' evolves into 'founder-led marketing.' Founders must deeply own the brand's narrative. This means personally onboarding key influencers and being the first to learn how to tell the story broadly, ensuring the message is right before scaling the function.